Ombudsman’s Determination

Outcome

I do not uphold Mrs H’s complaint and no further action is required by NHS BSA.

My reasons for reaching this decision are explained in more detail below.

Ombudsman’s Determination

Outcome

I do not uphold Mr A’s complaint and no further action is required by Scottish Widows.

My reasons for reaching this decision are explained in more detail below.

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by the Trustee and Meggitt Plc.

My reasons for reaching this decision are explained in more detail below.

Ombudsman’s Determination

Outcome

I do not uphold Mrs T’s complaint and no further action is required by the Department.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs T has complained that the Department mistakenly paid her an ill health early retirement (IHER) pension and lump sum, and is now requesting the return of these overpaid sums.

Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint and no further action is required by HSC.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr E is unhappy with HSC’s decision not to award him partner’s pension benefits in respect of his late partner, Ms N.

Ombudsman’s Determination

Outcome

I do not uphold Mr Y’s complaint and no further action is required by Essex Police.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr Y’s complaint against Essex Police, the employer, concerns its refusal to pay him Injury Benefit (IB).

Ombudsman’s Determination

Outcome

I do not uphold Mr S’ complaint and no further action is required by the Trustee.

My reasons for reaching this decision is explained in more detail below.

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by ReAssure.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr N has complained that ReAssure has said he is unable to take his benefits as a lump sum, because he has already started receiving an annuity from the Scheme.

Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint and no further action is required by Scottish Widows.

Ombudsman’s Determination

Outcome

I do not uphold Mr S’ complaint, and no further action is required by WTW.

My reasons for reaching this decision are explained in more detail below.