Ombudsman’s Determination

Outcome

I do not uphold Mr H’s complaint and no further action is required by NHS BSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr H’s complaint concern’s NHS BSA’s decision to decline his application for Permanent Injury Benefits (PIB).

Ombudsman’s Determination

Outcome

I do not uphold Mrs R’s complaint and no further action is required by NHSBSA.

My reasons for reaching this decision are explained in more detail below.

Ombudsman’s Determination

Outcome

I do not uphold Miss L’s complaint and no further action is required by the Trustee.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Miss L’s complaint is that her incapacity pension (IP) has ceased upon review.

Ombudsman’s Determination

Outcome

I do not uphold Mr L’s complaint and no further action is required by PAN.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr L’s complaint is that the index used for pension increases has changed from the Retail Prices Index (RPI) to the Consumer Prices Index (CPI).

Ombudsman’s Determination

Outcome

I do not uphold Mr T’s complaint and no further action is required by NHSBSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr T has complained that NHSBSA has failed to give a proper account of its actions and decisions regarding the distribution of the death in service benefit following the death of his brother. Furthermore, there was maladministration:-

Ombudsman’s Determination

Outcome

I do not uphold Miss R’s complaint and no further action is required by the Council.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

There are two parts to Miss R’s complaint:

(i) The first is that around the time of her dismissal, on grounds of capability due to ill health, she was not considered for ill health retirement or made aware of the possibility of ill health retirement.

Ombudsman’s Determination

Outcome

I do not uphold Mrs R’s complaint and no further action is required by NHS Pensions.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs R has complained that her request for trivial commutation was not actioned. She has also complained that she has not received the £14,972.58 she was told she was entitled to.

Ombudsman’s Determination

Outcome

I do not uphold Miss H’s complaint and no further action is required by WYPF.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Miss H has complained that the decision by WYPF regarding the distribution of the death grant payable on the death of her mother has not been properly taken.

Ombudsman’s Determination

Outcome

I do not uphold Miss N’s complaint and no further action is required by NHS BSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Miss N’s complaint concerns NHS BSA’s decision not to award her an ill health retirement pension (IHRP).

Ombudsman’s Determination

Outcome

I do not uphold Mr S’ complaint and no further action is required by the Trustee.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr S’ complaint is that the Trustee does not agree that he is entitled to an unreduced pension from age 60 in respect of transferred in service from the Ford Pension Fund (the Fund).