Ms Kaar alleges that a delay in the issue of a transfer value quotation which in turn delayed the processing of a transfer value payment caused a reduction of the pensionable service she could obtain in the Gr …

The Applicant complains that: The Agency wrongly delayed in awarding the Applicant Permanent Injury Benefit (PIB) and The Trust failed to supply correct figures to the Ag …

Miss Marrs complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. She also alleges that the sales representative did not inform her that she could purchase past add …

In November 1997, Mrs J requested information about early retirement in the following August. She was provided with details of the pension and lump sum she might receive. However, it subsequently transpired that the benefits Mrs J would receive were less tha …

Mr Christmas’s complaint is directed against Barclays Bank plc. He says that although he spent the last ten years of his employment with the Bank in Jersey, the greater part of his service was on the UK mainland. He argues that the State Pension Deduction (SPD) made …

Mr Whyte alleged maladministration by Scottish Power, in that it refused his request to pay his defer …

Mr Fry says that the failed to pay premiums to his policy within the Plan for the weekly amounts of Employer and Employee Contributions shown in his payslips from the week ending 2 December 2001 to the …

Miss McLaughlin says that the excessive delay by the in completing a transfer from the TEC National Pension …

Mrs Hayward complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. She also alleges that the sales representative did not inform her that she could purchase past add …