Mr Bevan has complained that AF: provided him with an incorrect figure for his fund value when he asked for a quotation in 2005; incorrectly quoted his pension; failed to tell him that he could transfer the whole of his fund, rather than have Scottish Life ret …

Mrs North complains about the City Council’s decision to implement the payment of her ill health retirement pension from 10 February 2004 rather than from when her employment was terminated, on 22 May 2002. Some of the issues before me might be seen as complaints of mal …

Mr Edmonds says Shell failed to notify his Free Standing Additional Voluntary Contribution policy provider about his early retirement from the Scheme on 1 September 2002. Some of the issues before me might be seen as complaints of maladministrati …

Mrs Hitchmough’s complaint is that Barclays Bank plc (the Bank) refused her an ill health pension. Some of the issues before me might be seen as complaints of maladministration while others can be seen as disputes of fact or law and indeed, some may be both. I have jurisd …

Mr Britten has been awarded a lump sum ill health early retirement payment and a deferred pension. However, he is of the opinion that he should have been awarded an immediate pension enhanced by six and two-thirds years’ pensionable service. Some of the issues before me might be seen as …

Mr David complains that Prudential’s sales representative improperly persuaded him to pay additional voluntary contributions (AVCs) to Prudential. He also alleges that the sales representative did not inform him that he could purchase past added years

Mrs Preston says that she relied on incorrect figures provided by the DWP when making a decision to accept voluntary redundancy from the Learning and Skills Council (LSC) Some of the issues before me might be seen as complaints of maladministration while others c …

Mr Neilson says the Agency wrongly refused him ill health early retirement from the Scheme. The Ombudsman’s determination and short reasons The complaint should be upheld. The Agency had no powers under the Rules of the Scheme to refuse Mr Neilson medical retirement on

Mr McMellon complains that the College failed to transfer his benefits in TPS to LGPS. Some of the issues before me might be seen as complaints of maladministration while others can be seen as disputes of fact or law and indeed, some may be both. I have j …

Mrs Tingey asserts that, in 1998, she was provided with a written promise, from Densitron’s former Chairman, that she would receive an annual, inflation-proofed pension of £6,000. Mrs Tingey’s employment was terminated in 2002 and she received the pension. However, Densitron ceased paying he …