Mr Powell complains about maladministratio …

Mr Lever’s principal complaint is that the LCCC has failed to provide him with his accrued benefits under the Scheme and under the Arrangement. He also compl …

Mr Manson complains that Mr Marshall is preventing him from taking a pension, and is depleting the assets of the pension scheme. The Ombudsman’s determination and short reasons The complaint should be upheld against Mr Marshall because he has not properly discharged his duties as …

Mr McNeely believes that he should have been awarded an ill health early retirement pension in July 2004, the date from which he tendered his resignation The Ombudsman’s determination and short reasons The complaint cannot be upheld because t …

Mrs Tear complains Mr McCutcheon has failed to sign the necessary claim form for the release of her benefits. The Ombudsman’s determination and short reasons The complaint should be upheld because the Plan has been formally approved by HMRC and on the face of it Mrs Tear was an eligible …

Mr Strachan’s complaint is that: Aon provided him with inaccurate pension quotations in 1999 and 2001. He relied on these to his detriment when he stopped making contributions to his AVC arrangements and in deciding to take early payment of his Danka Office Imaging Pension Scheme (Danka Sche …

Mrs Wootton’s complaint is that she was given misleading information which led her to believe she could retire at age 55 on unreduced benefits. Although compensation has been offered, Mrs Wootton considers it inadequate. The Ombudsman’s determination and short reasons The complaint is upheld …

Mr O’Flaherty says: Capita failed to action in a timely manner a disinvestment request made by Mr O’Flaherty for the transfer of the value of his policy under the Scheme to a new pension provider. Capita should pay interes …

Miss Oxley says that Barclays and the Trustee failed to pay her an ill health pension in accordance with the rules of the Scheme. She also complains about the way her application was dealt with. The Ombudsman’s determ …

Mr Weinstock complains that Prudential’s sales representative improperly persuaded him to pay additional voluntary contributions (AVCs) to Prudential to enhance his pension. He also alleges that the sales representative specifically advised against the alternativ …