Mrs Quest’s complaint is that: Dorset County Council (the Council) Aon Consulting Limited (Aon) and the Trustees of the …

Mrs Payne says that her application for Temporary Injury Allowance (TIA) was wrongly refused on the basis that her injury was not wholly or mainly attributable to the duties of her NHS employment. The Deputy Ombudsman’s determination and short reasons The complaint should not …

Mrs Haque considers that she should be awarded ill health early retirement benefits from the Scheme. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should not be upheld because: The Managers have correctly applied the r …

ULT complains about the following instances of maladministration by the Council, acting as administrator of the Scheme: excessive delay in setting up pension arrangements for its employees; wrongly requiring ULT to enter into an Admission Agreement; givi …

Mrs Copestake’s complaint is that Tendring Council has refused to award her additional years or an enhanced early retirement benefit on compassionate grounds and delayed reaching that decision. The Ombudsman’s determination and short reasons The complaint should be upheld o …

Mr Thomas complains about delays by Alexander Forbes in relation to transferring in benefits when he retired. The Ombudsman’s determination and short reasons The complaint should be upheld because Alexander Forbes were responsible for the delays in question, resulting in a potentiall …

Mrs Walsh’s request for ill health retirement has been declined on the grounds that there is insufficient evidence to conclude that she is permanently incapacitated. The Ombudsman’s determination and short reasons The complaint should be …

Mrs Hewitt complains that NHS Pensions has incorrectly withdrawn her injury benefits. The Ombudsman’s determination and short reasons The complaint should be upheld because Mrs Hewitt’s case is not directly comparable to the precedent on whic …

Mr Hawley says that Winterthur delayed a transfer of the funds in the Scheme, part in-specie and part cash, to a SIPP with Pilgrim Trustees Limited (Pilgrim) The Ombudsman’s determination and short reasons The complaint should be upheld because Winterthur did cause u …