Mr Glynn’s complaint is that Lucite and the Trustee gave him misleading information which resulted in him opting to transfer to the new Defined Contribution (DC) section of the Fund. Mr Glynn contends that, had he kno …

Mrs Brown contends that DMH, her employer, gave her incorrect information which has resulted in an overpayment of her retirement pension which should not now be recovered. The Deputy Pensions Ombudsman’s determination and short reasons The compla …

The Applicant has referred an application to me that the Scheme Trustees incorrectly sent him another member’s benefit statement and that there followed a delay in securing his retirement benefits. The Deputy Ombudsman’s determination and short reasons The applicatio …

Mrs Edwards complains that she was refused an adult dependant’s pension. The Ombudsman’s determination and short reasons The complaint should be upheld against BT Pension Scheme Trustees Limited because it misapplied the Scheme Rules and probably mistook a relevant fact. DETAILED DETERMINATI …

Mr Baker has complained that. SEAW) the employer and trustee in relation to the Scheme, will not sign the form(s) to enable him to take his retirement benefits. The Pensions Ombudsman’s determination and s …

Mrs James complains that: Teachers’ Pensions stopped her pension and demanded a refund; Rhondda Cynon Taf Council did not notify Teachers’ Pensions that she was working full time, or warn her of the risk to her pension. The Ombudsman’s determination and short reasons The complaint should be …

Mr Mullen complained that when the Scheme wound up the transfer value plus interest eventually paid was not adequate. He also complained of delay in winding up the Scheme. The Ombudsman’s determination and short reaso …

Mr Bowie complained that: on reaching State Pension Age (SPA) his pension was reduced and he did not receive 5% pa increases to that part of his pension which ceased to …

Dr J says that NHSBSA wrongly attributed his qualifying injury for Permanent Injury Benefit (PIB) under the Scheme as causing a permanent reduction of his earning ability of less than 76% thus placing him in Band 3. The Deputy Ombudsman’s determination and short reasons The complaint should …

Mrs Boughton’s complaint is that on receipt of a Pension Sharing Annex (the Annex) following her divorce Punter Southall and the Trustees unreasonably delayed: the provision of information about the Scheme, her options and pension credit; the disinvestment of Scheme …