Mr Keenan says that Standard Life released personal information to the chairman of City Lifeline Ltd (City Lifeline) He says this led to an investigation by auditors, restrictions on Mr Keenan’s authority and a breakdown in the working relationship between the chairman, Mr Keenan and the Financial Director. He seeks …

Mr Fraser says that: due to delays in dealing with his application for ill health early retirement, it was considered under the Network Rail section of the Scheme rather than the First Engineering section; he disagrees with Network Rail’s refusal to grant him ill hea …

Mr Bailey says: the Trustees failed to adhere to a binding promise to pay him £12,308 p.a. on retirement in respect of his deferred pension; the Trustees failed to keep proper records of the Scheme and its undertakings; and The Trustees misdi …

Mrs Rogers: complains that she was incorrectly informed in 2006 that she did not qualify for consideration under the ‘Rule of 85’ disagrees with the decision of South Wales Police to reject her application for voluntary early retirement in 2007; and believes she has been treated differently …

Mr Cameron says that NAAFI failed to reconsider his request for ill health early retirement in 2007. NAAFI had suspended their original consideration of his application after he had entered a claim for unfair dismissal with an Employment Tribunal (ET) in 2004. The Om ..

Mr Craig complains: that the Trustee wrongly refused to allow him to draw his benefits (unreduced) from the Scheme from 30 June 2006 when IMSL ceased to be a participating employer and disputes the Trustee’s interpretation of the terms of the Scheme; and that the Tru …

Leo Bissex is a minor. On his behalf, his mother Ms S Bissex complains that the Trustees improperly reduced her son’s pension. The Ombudsman’s determination and short reasons The complaint should be upheld against the …

Mr Lyndon-Stanford complains that James Hay charged fees to which it was not entitled, and threatened him with court proceedings for non-payment. The Ombudsman’s determination and short reasons The complaint should be upheld against James Hay because it deducted a fee to which it was not ent …

Mr Kirkham complains that his application to be considered for ill-health retirement benefits under Regulation 27 of The Local Government Pension Scheme Regulations 1997 (as amended) (the Regulations) has been improperly rejected. The Pensions Ombudsman’s determination and short reasons The …

Mr X’s complaint concerns the Trustee’s: refusal of his original application for total incapacity retirement benefits; and handling of his complaint under its internal dispute resolution procedure (IDRP) The Pensions Ombudsman’s determination and short reasons The co …