We are aware of people receiving letters about a failed investment, claiming to be from The Pensions Ombudsman (TPO).
These letters are not genuine, and the telephone number is not TPO’s.

TPO is a free service and would never ask for your bank details or for you to pay any fees. If you have any further concerns, or you receive a letter and are unsure if it is from TPO, please contact us by emailing InformationManagement@pensions-ombudsman.org.uk. Please do not respond to the letter and report the incident to Action Fraud.

Police Pension Scheme (CAS-44749-W4N2)

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Local Government Pension Scheme (PO-26001)

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The People’s Pension (CAS-29947-Q0H2)

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Barclays Bank UK Retirement Fund (CAS-37620-T3T0)

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The Tullis Russell Pension Scheme (CAS-30229-Q0Q5)

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Old British Steel Pension Scheme (PO-19042)

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NatWest Group Pension Fund (formerly Royal Bank of Scotland Group Pension Fund), RBS International Pension Trust (CAS-26259-T7M6)

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Alliance Healthcare and Boots Retirement Savings Plan (PO-22185)

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GE Capital Pension Scheme (CAS-38262-L3K1)

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The Makevine Executive Pension Plan (CAS-40641-W0B9)

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Police Pension Scheme (CAS-44749-W4N2)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Local Government Pension Scheme (PO-26001)

Ombudsman’s Determination

Outcome

View determination

Related decisions

The People’s Pension (CAS-29947-Q0H2)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Barclays Bank UK Retirement Fund (CAS-37620-T3T0)

Ombudsman’s Determination

Outcome

View determination

Related decisions

The Tullis Russell Pension Scheme (CAS-30229-Q0Q5)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Old British Steel Pension Scheme (PO-19042)

Ombudsman’s Determination

Outcome

View determination

Related decisions

NatWest Group Pension Fund (formerly Royal Bank of Scotland Group Pension Fund), RBS International Pension Trust (CAS-26259-T7M6)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Alliance Healthcare and Boots Retirement Savings Plan (PO-22185)

Ombudsman’s Determination

Outcome

View determination

Related decisions

GE Capital Pension Scheme (CAS-38262-L3K1)

Ombudsman’s Determination

Outcome

View determination

Related decisions

The Makevine Executive Pension Plan (CAS-40641-W0B9)

Ombudsman’s Determination

Outcome

View determination

Related decisions