Mr D became a member of LF Stakeholder Pension Scheme in April 2005 and added his spouse, Mrs D, as his nominated beneficiary to receive 100% of his benefits following his death.

On joining her new employer and then being automatically enrolled into a pension plan, Ms N realised her former employer should have done the same.

Mr H complained about both Aon and Barnett Waddingham for the delay implementing his pension sharing order (PSO) which meant the value of his pension had fallen.

Mrs N complained that London Borough of Bromley (LBB) refused to backdate her ill health retirement (IHR) benefits to the date her employment cease.

Mr T worked for Lancashire Fire and Rescue Service (the Authority). The Authority introduced the Day Crewing Plus (DCP) system as a non-pensionable allowance, equivalent to 32% of basic salary, in April 2010, in agreement with Fire Brigades Union (FBU).

Mr Y complained that PSDT Limited (PSDT) failed to pay all his pension contributions to his pension scheme.

Mr Y was a member of the Police Pension Scheme. His pension was overpaid by Devon and Cornwall Police because of the late implementation of a Pension Sharing Order (PSO).

Mr S was consistently told, incorrectly, that he could use his transferred-in Additional Voluntary Contributions (AVCs) to purchase additional pension in the Local Government Pension Scheme (LGPS) when he retired.

Mr E complained that the BAE Systems Executive Pension Fund Trustees Limited (the Trustee) supplied him with incorrect annual deferred benefit statements between 2015 and 2017.

Mrs K left the HSBC Bank (UK) Pension Scheme on 17 April 1987. In April 2008, she was incorrectly informed her deferred pension would increase by 3.1% per annum. Mrs K complained to TPO that she relied on the incorrect information not to transfer her deferred pension to her local authority pension scheme.

Mrs K also claimed that from 2004, several statements provided to her incorrectly stated her deferred pension would increase up to retirement.