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Lack of reasoning in ill health retirement decision – The case study of Mrs Y

Complaint Topic:
Outcome:
Type:
Mrs Y applied to Shropshire Fire and Rescue Service (SFRS) for ill health early retirement. This was refused and Mrs Y brought her complaint to TPO.

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Failure to seek clarification on ill health – The case study of Mr N

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In January 2017, Mr N applied to NHS Pensions for early payment of his deferred benefits on the grounds that he was suffering from chronic depression and anxiety. 

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Rate change amendments did not breach subsisting rights or accrued benefits – The case study of Mr R

Complaint Topic:
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Type:
Mr R argued that Jaguar Land Rover Trustees Limited cannot make changes to his accrued pension without his consent as these form part of his subsisting rights.

Related case studies

Grovesnor Solutions Limited Retirement Benefits Scheme (PO-24890, PO-28393, PO-28093 & PO-26158)

Complainant:
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Appeal outcome:
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Appeal:

Ombudsman’s Determination

Outcome

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Iveco Limited Pension Scheme (PO-22137)

Complainant:
Complaint Topic:
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Outcome:
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Ombudsman’s Determination

Outcome

Mr N’s complaint against the Trustee and Capita is partly upheld.

View determination

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