Mr Cryer complains about a delay in transferring his entitlement fr …

Mr Bolton says that Scottish Mutual caused a delay in the transfer of the value of his policies with them to his annuity provider so that his annuity commenced one month later than expected, and payment of the lump sum was also late. The Pens …

Mr von Simson’s complaint concerns delay in the processing of a transfer request as a result of which he claims to have suffered a loss in the value of his pension fund. Buck and the Trustee deny that there was any ma …

Mr A Grievson has complained against Mr N Grievson as a trustee of the Scheme, Calberto Ltd, as principal employer of the Scheme and Brewin Dolphin as administrators of the Scheme. He complains that: the transfer valuation process has been unfairly prejudicial; and t …

Mr Jones alleges that Alexander Forbes, in …

Mr Sheach complains that the transfer of his stakeholder pension with AVIVA into the Scheme resulted in an unexpected reduction in the compensatory added years provided by North Lanarkshire. The Pensions Ombudsman’s determination and short re …

Mr Sweeney complains of maladministration by the causing a transfer of benefits from Lincoln to the Scheme to be unduly delayed and resulting in financial loss to him. The Pensions Ombudsman’s determinatio …

Mr Sprawson complains that payment of his transfer value was improperly delayed, and as a result he suffered a financial loss. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Mercer Limited and BlackRock Pensions Limite …

Mr Philips says that he suffered financial loss as a result of delays caused by Windsor Life in transferring his plan to an alternative provider. He says that Windsor Life delayed providing a valuation statement and transfer forms, then having once received his instr …

Mr Banks says that both the Trustees and Countrywide delayed the transfer of his benefits to his new providers, because they prioritised a bulk transfer of the Scheme membership. When his transfer was eventually completed his fund value had d …