Miss Foster was incorrectly informed by NHS Pensions that she could carry on contributing to the Scheme despite reaching the maximum 45 years pensionable service. She was told that she would benefit from a higher final pay figure at retirement. The Deputy Pensions Om …

Mr Haywood has complained that Phoenix Life Limited say they have no record of pension benefits which were transferred to a predecessor company by the trustees of the Coventry Climax Pension Scheme on his behalf in 1995. The Pensions Ombudsman’s determination and short reasons The complaint …

Mr Major has complained about receiving information which overstated his retirement benefits on which he says he relied when deciding to take voluntary redundancy. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against the Tru …

Mrs Wheeldon complains that NHSBSA provided her late husband, Dr P Wheeldon, with an incorrect estimate of widow’s pension benefits on 17th January 1994. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against NHSBSA because NHSBSA provided Dr Wheeldon …

Dr Dhumale complains that he was incorrectly informed by NHS Pensions that he would not be subject to the earnings cap and that he has relied on that incorrect information to his financial detriment. The Pensions Ombudsman’s determination and short reasons The complaint against NHS Pensions should be partly upheld b …

Mr Brown has complained that he was given incorrect information about the value of his benefits in December 2008. The Deputy Pensions Ombudsman’s determination and short reasons. The complaint should be upheld against the Trustee because Mr Brown was given the incorrect figu …

Mr Evans alleges that a Friends Life representative provided him with misleading information about the default AVC investment. He also says that having agreed in September/October 2008 to retire early on 28 February 2009, Aon, the Scheme admi …

Mr Smith has complained about being assured by AEGON that his Scheme pension was about £3,000 higher each year than his actual entitlement. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against AEGON because Mr Smith relied on the flawed information …

IGE (USA) Pension Trustee Limited (the Trustees) the Trustees of the GE Pension Plan (the Plan) and Pensions & Benefits Services Limited (PBSL) , the administrators of the Plan incorrectly advised Mr Jansen of the deadline to respond and having missed the deadline th …

Mr Holmes’ complaint is that: the Council wrongly treated his employment as pensionable; and TP wrongly suspended his pension and wrongly demanded the return of alleged overpayments. The Pensions Ombudsman’s determination and short reasons The complaint should not be …