Skip to main content
Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:

Dr Robertson-Steel is complaining about NHS Pensions, the administrators of the Scheme, because he was informed in April 2009 that his benefits had been overstated since 1992. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against NHS Pensions because they provided Dr Roberts …

View determination

Download

Related decisions

J Sainsbury Executive Pension Scheme (84216/1)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Mr Feenan has complained that he was misinformed about the criteria for ill health retirement and his application for an ill health pensions was not dealt with correctly. The Pensions Ombudsman’s determination and short reasons The …

View determination

Download

Related decisions

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:

Mr Crake complains that he has suffered injustice caused by maladministration, in that NHS Pensions (or its administrators) provided him with misinformation about his annual earnings margin, that he entered into commitments in reliance on this misinformation, and that the redress he has been given is inadequate. The …

View determination

Download

Related decisions

Electricity Supply Pension Scheme (86345/1)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Mr Bore complains that: He was given incorrect estimates of the pension and lump sum benefits which were due to him. He has as a result suffered both financial injustice, arising from decisions he took in reliance on the misinformation, and n …

View determination

Download

Related decisions

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

NHS Pensions and the Hillingdon Hospital NHS Trust (the Trust) provided Mr Corentin with incorrect information about his retirement benefits on more than one occasion, which he relied on when deciding to retire. The Deputy Pensions Ombudsman’ …

View determination

Download

Related decisions

GSI Lumonics Ltd Pension Scheme (84855/2)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:

Mr Hallard’s complaint centres on the provision of an incorrect estimate of retirement benefits in March 2009, which Mr Hallard says he relied on in deciding to leave his job. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld aga …

View determination

Download

Related decisions

Principal Civil Service Pension Scheme (84254/1)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:

Mr Paffey complains that mistakes in the Scheme booklet caused him to be deprived of the opportunity to apply for a pension on the grounds of incapacity. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against the Cabinet Office as the wording of the Scheme booklet caused Mr P …

View determination

Download

Related decisions

UPM-Kymmene UK Pension Schemem (81749/1)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Mr McNeill says that when he took voluntary redundancy he was told that on reaching age 60 his deferred pension would be payable without reduction for early payment. He says that he had the employer’s consent for this – which he says was requ …

View determination

Download

Related decisions

Northern Electric Money Purchase Scheme (8339/1)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Dr Racz’s complaint which is against the Trustees and NPHC is that he was given incorrect advice on how to complete the investment decision fo …

View determination

Download

Related decisions

Police Pension Scheme (84553/1)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:

Mrs Holt complains of maladministration by Lancashire Constabulary (the Scheme managers) in that she was misled by Lancashire Pension Services (the Scheme administrators) when they informed her that she was entitled to a cash lump sum on her 60th birthday. On the basis of this information, M …

View determination

Download

Related decisions

Subscribe to Misquote/misinformation