Mrs Connolly complains that she was provided with incorrect statements of the pension to which she was entitled, and took retirement in reliance on this. As a result, she has suffered financially, as well as undergoing distress and inconvenie …

Essentially, Mrs Wainwright’s complaint is that NHS Pensions told her she could take early retirement at age 55 with no reduction in her benefits. She says she relied on this information in making her decision to retire. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against …

The Trustees provided Mr Kirkland with incorrect information about his retirement benefits, upon which he says he relied when he decided to retire and when he made purchases that he says he would not have otherwise made. The Pensions Ombudsman’s determination and short reasons The complaint shoul …

Mr Allen complains about the Trustees’ recovery of pension overpayments, which resulted from a miscalculation. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against the Trustees because Mr All …

Mr Galley has complained that Balfour Beatty plc (the Company) in its capacity as the Scheme’s in house administrator, incorrectly advised him that if he delayed drawing his pension after age 60 a late retirement factor would be applied between 60 and 65. The Pensions Ombudsman’s determination and short reasons The …

Mrs Collins complains that NHSBSA, the administrator of the Scheme, allegedly supplied her with an incorrect early retirement quotation in December 2007 showing considerably overstated benefits as at 24 July 2009, her 60th birthday, which she relied upon to her financial detriment by leaving NHS em …

Mrs McNicholas complains that Scottish Widows, the administrator of the Scheme, transferred an incorrect payment, which it is now seeking to recover from her. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Scottish Widows because it provided i …

Mr Payne’s complaint centres on the provision of an incorrect estimate of his early retirement benefits, which Mr Payne says he relied on in deciding to leave his job. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld against …

Mr Ibberson has complained about receiving a pension forecast which overstated his entitlement. The Pensions Ombudsman’s determination and short reasons The complaint should be partly upheld because Mr Ibberson has suffered some distress and inconvenience. DETAILED DETERM …

Mr Z complains that: the pension he was entitled to at age 63 should have been higher than the pension set out in the retirement options letter (the Options Letter) he received shortly before reaching age 63, because when he ceased to be employed by the company in 1986, the Certificate of De …