Ombudsman’s Determination

Outcome

I do not uphold Mr K’s complaint and no further action is required by Veterans UK.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr K has complained that his application for the early payment of his preserved pension (EPPP) on grounds of ill health has not been considered in a proper manner.

Ombudsman’s Determination

Outcome

I do not uphold Miss R’s complaint and no further action is required by NHS BSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Miss R’s complaint against NHS BSA concerns its decision not to award her an ill health retirement pension (IHRP).

Ombudsman’s Determination

Outcome

I do not uphold Mr D’s complaint and no further action is required by Veterans UK.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr D has complained that he has not been awarded the correct tier of ill health retirement benefits.

Ombudsman’s Determination

Outcome

I do not uphold Mr A’s complaint and no further action is required by BT.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr A’s complaint is that he has been refused ill health early retirement (IHER).

Ombudsman’s Determination

Outcome

I do not uphold Mrs E’s complaint and no further action is required by the Council.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs E’s complaint concerns the Council’s decision to award her an ill-health retirement pension (IHRP) at Tier 3, rather than Tier 2 or Tier 1 in April 2017, when she left her employment.

Ombudsman’s Determination

Outcome

Mr L’s complaint against CMA is partly upheld, but there is a part of the complaint I do not agree with. To put matters right (for the part that is upheld) CMA shall pay Mr L £500 for the significant distress and inconvenience caused.

My reasons for reaching this decision are explained in more detail below.

Ombudsman’s Determination

Outcome

I do not uphold Mrs S’ complaint and no further action is required by DWP, MyCSP or the Cabinet Office.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs S has complained that her application for retrospective ill health retirement has been declined.

Ombudsman’s Determination

Outcome

1. I do not uphold Mr X’s complaint and no further action is required by the Trustee.
2. My reasons for reaching this decision are explained in more detail below.

Complaint summary

3. Mr X’s complaint against the Trustee concerns its decision to refuse to award him an incapacity pension (IP).

Ombudsman’s Determination

Outcome

I do not uphold Mrs Y’s complaint and no further action is required by NHSBSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs Y complains that NHSBSA has wrongly declined her application for payment of her pension on grounds of ill health early retirement (IHER) from the Scheme.

Ombudsman’s Determination

Complaint Summary

Mr H complains that the Council incorrectly decided to award him Tier 2 ill health early retirement (IHER) benefits in the LGPS because he believes that he is entitled to Tier 1 benefits.

Summary of the Ombudsman’s Determination and reasons

The complaint should not be upheld against the Council because I do not consider that the Council has interpreted or applied the eligibility criteria for Tiers 1 and 2 benefits set out in Regulation 35(5) and 35(6) incorrectly or in a discriminatory manner.