Mrs Peacock complains that she was denied the opportunity to apply for an immediate pension on the grounds of ill-health by LBBD. She is also dissatisfied about the way in which her complaint was handled by LBBD. The Deputy Pensions Ombudsman’s determination and short r …

Miss Malik-Noor and Miss Malik-Noor both complain that Equitable Life failed to advise them that if the benefits were not paid within two years of Mr S Malik-Noor’s death then a tax charge would be levied against the death benefits. The De …

Mr Ellis alleges that Essex Police improperly persuaded him into joining the PPS in July 1994 by only providing him with details of the benefits of joining and not the potential drawbacks. He complains that Essex Police have consequently denied him the opportunity of making an informed pension choice at the time. The Pensions Ombudsm …

Mr Abrams has complained that: ReAssure Limited failed to inform him that there remained an entitlement of Protected Rights (PR” benefits due to him from the Scheme which he could have taken from age 60 or after A-Day on 6 April 2006, and Once he became …

Mr Williams has complained that AEGONfailed to tell him until the autumn 2009 that they had ‘cash-locked’ his investment in the Protected Growth Fund in early February 2009 which meant that he could not take advantage of the upturn in thThe Deputy Pensions Ombud …

Mrs McGahan’s complaint against the Scheme Trustees and Southend Care Limited, her employer is that: They failed to respond to several of her letters requesting information about her Scheme benefits. Th …

Mr Barber’s complaint against the Plan Trustees is that they refused his request to take his Plan benefits at a date after his normal retirement age. They also delayed in providing him with information about his Plan benef …

Mr Dixon’s complaint against MyCSP and the Cabinet Office, the administrators and managers of the Scheme respectively, is that they have deducted Widow’s Pension Scheme (WPS) contributions from his pension lump sum in order to eliminate a deficit in these contributions …

Ms Burgess’ complaint against Capita, MyCSP and the Cabinet Office is that she was not told that she needed to claim a refund of her Widower’s Pension Scheme (WPS) contributions within a year of her pension coming into payment in order to …

Mr Holloway’s complaint about Liverpool Victoria, the administrators of his SIPP, is that they caused a fall in the value of his fund prior to the transfer of one of his investments to another provider. He says they did not warn him that this was possible prior to the transfer and should have don …