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Principal Civil Service Pension Scheme (81681/1)

Complainant: Mr M Atkinson-Zahm
Complaint Topic: Failure to provide information/act on instructions
Ref: 81681/1
Outcome: Upheld
Respondent: HM Revenue & Customs (HMRC) Civil Service Pensions (CSP).
Type: Pension complaint or dispute
Date:
Appeal: No

Mr Atkinson-Zahm complains that. HMRC. and. CSP. in their capacity as PCSPS administrator and manager respectively did not bring properly to his attention that he would not be entitled to receive a full refund of his Widow’s Pension Scheme (WPS) con …

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