James Hay Select Self Invested Personal Pension Plan (83021/1)
Complainant: Mr W Richards
Complaint Topic: Failure to provide information/act on instructions
Ref: 83021/1
Outcome: Partly upheld
Respondent: James Hay Group (James Hay).
Type: Pension complaint or dispute
Date:
Mr Richards says that James Hay conducted a post A-Day Conversion Review of his income drawdown arrangement after 6 April 2006, but before he made his annual income withdrawal in June 2006. The effect of this was that he used a greater proportion of his Standard Life …
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