Prudential Personal Pension – 307WU060 and other policies (83507/1)
Complainant: Mr A May
Complaint Topic: Failure to provide information/act on instructions
Ref: 83507/1
Outcome: Upheld
Respondent: Prudential Assurance Company Ltd (Prudential).
Type: Pension complaint or dispute
Date:
Appeal: No
Mr May’s complaint is that Prudential switched his Plan’s unit holding into a Cash Fund in March 2009 without his agreement. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Prudential because th …
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