Skip to main content

Prudential Personal Pension – 307WU060 and other policies (83507/1)

Complainant: Mr A May
Complaint Topic: Failure to provide information/act on instructions
Ref: 83507/1
Outcome: Upheld
Respondent: Prudential Assurance Company Ltd (Prudential).
Type: Pension complaint or dispute
Date:
Appeal: No

Mr May’s complaint is that Prudential switched his Plan’s unit holding into a Cash Fund in March 2009 without his agreement. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Prudential because th …

View determination

Download

Related decisions

  • Cobham Pension Plan (CAS-95920-X3H4)
    Complainant: Mr E
    Respondent: The Trustees of the Cobham Pension Plan
    Outcome: Not upheld
    Complaint Topic: Failure to provide information/act on instructions
    Ref: CAS-95920-X3H4
    Date:
  • NHS Pension Scheme (CAS-60994-H2H2)
    Complainant: Dr S
    Respondent: NHS Business Services Authority
    Outcome: Upheld
    Complaint Topic: Failure to provide information/act on instructions
    Ref: CAS-60994-H2H2
    Date: