Skip to main content

Mott MacDonald Group Personal Pension (PO-623)

Complainant: Mr P Gregory
Complaint Topic: Failure to provide information/act on instructions
Ref: PO-623
Outcome: Upheld
Respondent: Friends Life Limited
Type: Pension complaint or dispute
Date:

Mr Gregory complains that when he transferred from the Mott MacDonald Defined Contribution Plan (MM DC Plan) to the Mott MacDonald GPP, Friends Life failed to explain that his transfer value would be invested in accordance with his ongoing monthly contributions and would not replicate his existing underlying investmen …

View determination

Download

Related decisions

  • NHS Pension Scheme (CAS-53198-W8C5)
    Complainant: Miss R
    Respondent: NHS Business Services Authority
    Outcome: Not upheld
    Complaint Topic: Failure to provide information/act on instructions
    Ref: CAS-53198-W8C5
    Date:
  • BP Pension Fund (CAS-52248-V9M5)
    Complainant: Mr T
    Respondent: BP Pension Trustees Limited (the Trustee)
    BP UK Pensions & Benefits (the Administrator)
    Outcome: Partly upheld
    Complaint Topic: Failure to provide information/act on instructions
    Ref: CAS-52248-V9M5
    Date: