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Complainant: Mr U
Complaint Topic: Failure to provide information/act on instructions
Ref: PO-26860
Outcome: Not upheld
Respondent: NEST
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr U’s complaint and no further action is required by NEST.

Complaint summary

Mr U has complained that he cannot opt out of the Scheme and is unhappy with how NEST have handled his complaint.

View determination

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