RMJM & Partners Retirement Benefits and Life Insurance Scheme (PO-25364)
Mr L’s complaint is upheld and to put matters right, Aviva shall pay Mr L £1,000 in addition to the £400 which Aviva says that it has paid Mr L for the severe distress and inconvenience he has been caused. Aviva shall also provide Mr L with a correct Retirement Benefits Schedule.
Mr L has complained that Aviva delayed paying his pension from the Scheme from July 2017 until April 2019. He considers that he has not been adequately compensated for the delay.
- Complainant: Mrs NRespondent: NHS Business Services AuthorityOutcome: Not upheldComplaint Topic: Benefits: refusal/failure to pay or late paymentRef: CAS-41310-M3X4Date:
- Complainant: Mr D and Mr RRespondent: HSBC UK Bank plc
HSBC Bank Pension Trust (UK) LimitedOutcome: Not upheldComplaint Topic: Benefits: refusal/failure to pay or late paymentRef: CAS-29124-X2X6 & CAS-29296-P7B7Date: