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Decisions

Results: 6525 decisions found

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  • Transact Self-Invested Personal Pension (CAS-108335-P4M3)
    Complainant: Mr E
    Respondent: Integrated Financial Arrangements Ltd
    Outcome: Not upheld
    Complaint Topic: Misquote/misinformation
    Ref: CAS-108335-P4M3
    Date:
  • The Mr S Limited Executive Pension Scheme (CAS-78433-Y1Y8)
    Complainant: Mr S
    Respondent: Rowanmoor Group plc
    Rowanmoor Trustees Limited
    Outcome: Partly upheld
    Complaint Topic: Pension liberation
    Ref: CAS-78433-Y1Y8
    Date:
  • NHS Pension Scheme (CAS-60994-H2H2)
    Complainant: Dr S
    Respondent: NHS Business Services Authority
    Outcome: Upheld
    Complaint Topic: Failure to provide information/act on instructions
    Ref: CAS-60994-H2H2
    Date:
  • ReAssure Personal Pension Plan (CAS-53873-S2G7)
    Complainant: Mr I
    Respondent: ReAssure Limited
    Outcome: Partly upheld
    Complaint Topic: Benefits: incorrect calculation
    Ref: CAS-53873-S2G7
    Date:
  • NEST (CAS-93727-X0C8)
    Complainant: Ms N
    Respondent: George Tidbury
    Outcome: Upheld
    Complaint Topic: Contributions: failure to pay into scheme
    Ref: CAS-93727-X0C8
    Date:
  • Harrods Group Pension Plan (CAS-111806-F8J2)
    Complainant: Mr W
    Respondent: Aptia UK Limited
    Outcome: Partly upheld
    Complaint Topic: Death benefits
    Ref: CAS-111806-F8J2
    Date:
  • HBOS Final Salary Pension Scheme (CAS-31532-G2M0)
    Complainant: Mr N
    Respondent: Lloyds Banking Group
    Outcome: Not upheld
    Complaint Topic: Pension liberation
    Ref: CAS-31532-G2M0
    Date:
  • Smiths Industries Pension Scheme (CAS-90329-R7N2)
    Complainant: Mr E
    Respondent: Smiths Industries Pension Trustees Limited
    Mercer Limited
    Outcome: Not upheld
    Complaint Topic: Transfers: general
    Ref: CAS-90329-R7N2
    Date:
  • Smart Pensions (CAS-109231-Q6Q9)
    Complainant: Miss S
    Respondent: Mr M G T/A Confidentials.com
    Outcome: Upheld
    Complaint Topic: Contributions: failure to pay into scheme
    Ref: CAS-109231-Q6Q9
    Date:
  • True Potential Investments Pension Scheme (CAS-116602-S0V9)
    Complainant: Ms N
    Respondent: Mr Peter E O’Hare
    Outcome: Upheld
    Complaint Topic: Contributions: failure to pay into scheme
    Ref: CAS-116602-S0V9
    Date:
  • Tesco Plc Pension Scheme (CAS-77012-F0S2)
    Complainant: The Estate of Mrs S
    Respondent: Tesco Pension Trustees Limited
    Outcome: Not upheld
    Complaint Topic: Ill Health
    Ref: CAS-77012-F0S2
    Date:
  • NEST (CAS-101562-B0Y7)
    Complainant: Mr L
    Respondent: Premier Group Recycling Ltd
    Outcome: Upheld
    Complaint Topic: Contributions: failure to pay into scheme
    Ref: CAS-101562-B0Y7
    Date: