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Decisions

Results: 6566 decisions found

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  • Aegon Personal Pension Plan (PO-20134)
    Complainant: Mr R
    Respondent: Aegon
    Outcome: Not upheld
    Complaint Topic: Pension liberation
    Ref: PO-20134
    Date:
  • Prudential Personal Pension Plan (CAS-30658-M2S8)
    Complainant: Mr R
    Respondent: The Prudential Assurance Company Ltd
    Outcome: Partly upheld
    Complaint Topic: Interpretation of scheme rules/policy terms
    Ref: CAS-30658-M2S8
    Date:
  • Invensys Pension Scheme (PO-29379)
    Complainant: Mr Y
    Respondent: Invensys Pension Trustee Limited
    Outcome: Not upheld
    Complaint Topic: Failure to provide information/act on instructions
    Ref: PO-29379
    Date:
  • Local Government Pension Scheme (PO-21255)
    Complainant: Mr H
    Respondent: 1. Essex Pension Fund
    2. Haringey Pension Fund
    Outcome: Not upheld
    Complaint Topic: Interpretation of scheme rules/policy terms
    Ref: PO-21255
    Date:
  • Lloyds Banking Group Pension Scheme (PO-22364)
    Complainant: Mrs N
    Respondent: Wills Towers Watson
    Outcome: Not upheld
    Complaint Topic: Benefits: missing
    Ref: PO-22364
    Date:
  • NHS Pension Scheme (PO-29051)
    Complainant: Mrs N
    Respondent: 1. Equiniti ICS
    2. NHS Business Services Authority
    Outcome: Partly upheld
    Complaint Topic: Misquote/misinformation
    Ref: PO-29051
    Date:
  • Principal Civil Service Pension Scheme and Civil Service Injury Benefits
    Scheme (PO-8506)
    Complainant: Mrs T
    Respondent: 1. MyCSP
    2. The Cabinet Office
    Outcome: Upheld
    Complaint Topic: Benefits: overpayment (recovery of)
    Ref: PO-8506
    Date:
  • Lloyds Bank Pension Scheme No. 1 (PO-27008)
    Complainant: Mr N
    Respondent: 1. Lloyds Banking Group Pension Trustee Limited
    2. Willis Towers Watson
    3. Equiniti Pension Solutions
    Outcome: Partly upheld
    Complaint Topic: Misquote/misinformation
    Ref: PO-27008
    Date:
  • Principal Civil Service Pensions Scheme (PO-26765)
    Complainant: Mr T
    Respondent: 1. My Civil Service Pensions
    2. Cabinet Office
    Outcome: Partly upheld
    Complaint Topic: Transfers: general
    Ref: PO-26765
    Date:
  • National Employment Savings Trust (PO-24238)
    Complainant: Mrs E
    Respondent: Nantcwmrhys Ltd (trading as 3 A’s Leisure)
    Outcome: Upheld
    Complaint Topic: Contributions: failure to pay into scheme
    Ref: PO-24238
    Date:
  • Kelda Group Pension Plan (CAS-31120-W7F7)
    Complainant: Mr E
    Respondent: 1. Kelda Group Pension Trustees Limited
    2. Capita
    Outcome: Not upheld
    Complaint Topic: Misquote/misinformation
    Ref: CAS-31120-W7F7
    Date:
  • Lloyds Bank Pension Scheme No. 2 (PO-28862)
    Complainant: Mr W
    Respondent: 1. Lloyds Banking Group Pension Trustee Limited
    2. Willis Towers Watson
    Outcome: Not upheld
    Complaint Topic: Administration
    Ref: PO-28862
    Date: