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Local Government Pension Scheme (82274/1)

Respondents. Lothian Pension Fund (Lothian). Mr A says that Lothian repeatedly sent him incorrect information regarding his deferred pension benefits under the Scheme, in particular that they were payable from age 60 and included a tax free cash sum.

Tyco Holdings (UK) Ltd CARE Pension Scheme (81625/1)

Ms Jones says that there was an undue delay by JLT (as Administrators) in transferring her husband’s (Mr P Ingram’s) Tyco benefits to a personal pension with Legal & General. Her husband died whilst the process was ongoing, and as a result the transfer was not comple …

AstraZeneca Pension Fund (83880/2)

Mrs Symons disputes the manner in which the benefit payable under the Fund on the death of her husband Mr M J W Symons was distributed by the Trustee. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should not be upheld because the Trust …

Southern Water Pension Scheme (PPF000092)

In this determination, “Board” refers to the Board of the Pension Protection Fund (PPF) and “Act” refers to the Pensions Act 2004. The “PPF Determination” is the determination published by the PPF, under section 175(5) of the Act, for the 2009/10 levy year.

The Buck Hotel Group Personal Pension Plan (80895/2)

Essentially, Mrs Maxwell’s complaint is that Mr Sturman, in his capacity as employer in relation to the Plan and administrator of it, failed to pay employer and employee contributions to AEGON, the Plan manager, in a timely manner and that some contributions were missed.

Servier Laboratories Pension Scheme (80933/2)

Mr Phillips is complaining that the Trustees and the Administrators gave him incorrect information regarding: His deferred benefits in the Defined Benefits (DB) Scheme; and He was told that he would be able to take 25 …

NHS Injury Benefit Scheme (82262/1)

Ms Murphy says that her application for Temporary Injury Allowance (TIA) was wrongly refused on the basis that her injury was not wholly or mainly attributable to the duties of her NHS employment. The Deputy Pensions Ombudsman’s determination …

Sanyo International Limited Group Personal Pension Plan (81732/1)

Mr Mewton complains about the decision reached by Prudential when settling his sister’s death benefits. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should not be upheld. The totality of the evidence does not support a finding that th …

Mrs R E Gibbs (81977/1)

Mrs Gibbs complains that NHSBSA have wrongly rejected her application for Permanent Injury Benefits (PIB) The Pensions Ombudsman’s determination and short reasons The complaint should not be upheld against NHSBSA because on the basis of the medical opinion considered by NHSBSA, the decision …

The Police Injury Benefit Scheme (80008/1)

Mr Sharp disagrees with the decision by Northamptonshire Police Authority to review his injury benefit at state pension age.

KPMG Staff Pension Fund (81238/1)

Mrs Boate has complained that Aon refuses to revalue her entitlement under the pre-2000 section of the KPMG Fund. She also complains that Aon switched investment managers for the post-2000 section close to her retirement without her consent.

The NHS Pension Scheme (81589/1)

Mr Runham disagrees with the decision not pay his deferred benefits early on the grounds of ill health.

National Art Collections Retirement Benefits Scheme (81645/1)

As the Scheme was being wound up, Origen sent Mr Barrie forms to transfer his Scheme benefits from Clerical Medical to Scottish Widows. Having returned the completed forms, Mr Barrie was subsequently asked to complete a new set of forms by Or …

European Steel Sheets Executive Pension Scheme (83012/2)

Mrs O’Grady’s complaint is that Capita have made a wrong decision that her pension should be reduced to approximately £16,000. She makes subsidiary complaints concerning: the level of fees paid to professional advisers; the “added value” brought by Capita in relation …

The Hoyle and Dean Pension Plan (81777/1 & 81782/1)

The Applicants say that Rowanmoor Group Plc, trading as Rowanmoor Pensions, has delayed the processing of a fund switch request and as a result a financial loss has been caused. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Rowanmoor because …

Britvic Pension Plan (81605/1)

Mr Dodson’s complaint is against the Employer and the Trustees regarding the rejection of his application for a partial incapacity benefit. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be not upheld aga …