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BBC Pension Scheme (82214/2)

Investigator’s decision letter and Ombudsman’s determination in a complaint concerning restrictions on “basic pay” for pension purposes.Mr J Bradbury. Our 82214/2/WLAM 24 October 2011 Dear. Mr Bradbury. Thank you for your letter of 20 October 2011 regarding the above Scheme. Af …

Armed Forces Pension Scheme (84427/1)

Miss Kemp says that following the death of her son on 21 September 2009, SPVA incorrectly recognised his former girlfriend (Miss R) as a surviving adult dependant under the terms of the Armed Forces Pension Scheme Ord …

Jacobs Engineering Ltd Pension Scheme (79903/1)

Dr Karmarkar says: Standard Life failed to follow his instructions to invest part of his AVCs in the Sterling One Fund in the lead up to his retirement; Standard Life failed to provide JLT with the fund value; and Sta …

Adnams Pension Fund (81043/1)

Mr Lee has complained that he relied on incorrect information provided by Aviva as to the level of benefits he would receive on retirement in deciding to take voluntary redundancy. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Aviva to the e …

The Abbott Laboratories Pension Fund (82694/1)

Mr McDonald has complained that the benefits he received when he retired in April 2009 were not based on a letter dated 1 February 1997 and were reduced by reference to an old tax regime. Th …

Salmon Speed Architects Retirement and Death Benefit No.2 Scheme (76279/1)

Mr Speed complains, as a member, that two of his fellow trustees, Messrs Burrell and Salter, are preventing him from receiving his full retirement benefits from the Scheme by refusing to accept the Rules of the Scheme a …

Prudential Personal Pension – 307WU060 and other policies (83507/1)

Mr May’s complaint is that Prudential switched his Plan’s unit holding into a Cash Fund in March 2009 without his agreement. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Prudential because th …

Unipart Group Pension Scheme (82784/1)

Mr Crossan complains that: the death benefit was paid to the wrong person; the trustee’s handling of his complaint was inadequate.

AEGON Scottish Equitable Personal Pension Scheme (81073/2)

Mr Shannon complains that AEGON delayed in transferring funds from the Scheme to his employer’s pension fund. As a result he considers he has suffered a loss because the transfer value actually paid was less than he anticipated. He is looking to AEGON to make up the …

Standard Life – Self Invested Personal Pension (SIPP) (78314/1)

Mr Hickling is complaining that: Standard Life delayed processing his switch instructions from Pooled Property Fund to Sterling One fund, and; the online valuation on the Standard Life website provided an incorrect value which caused Mr Hickling to delay making the s …

The Local Government Pension Scheme (81376/1)

Mr Parry submits that his ill health retirement pension should have been granted when his employment was terminated and he should have been awarded enhanced benefits. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld again …

Law Society Pension Scheme (79153/1)

Miss Low complains that her pension was not calculated in accordance with the compulsory early retirement terms set out in the 2006 edition of the Law Society’s staff handbook.

Local Government Pension Scheme (81169/3)

Mr Pinkstone complains about the level of ill health early retirement benefit that he has been awarded from the Scheme. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld ag …

Pearl Personal Pension Plan (83186/1)

The complaint has been brought on behalf of Mrs Wagenbichler and concerns the payment of death benefits on the death of her son. Mrs Wagenbichler’s representatives have complained that Pearl failed to properly consider her as a potential beneficiary.

NHS Pension Scheme (82628/1)

Dr Royle says that NHS Pensions has refused to award him a ‘Tier 2′ ill health early retirement pension under the Scheme.

J B Broadley Retirement Benefit Scheme (80935/2)

Mr Pollard has complained about a delay in receiving benefits from the Scheme. The Deputy Pe …