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Principal Civil Service Pension Scheme (Northern Ireland) (K00363)
Mr Hanratty all …
Needhams Ltd Pension Plan (K00505)
Mr Needham has complained of injustice, including financial loss, as a consequence of maladministration by Prudential. He alleges that he agreed to the sale of his shares in the Company at a less than market value on the streng …
The Bushall Limited Executive Pension Plan (K00525)
Mr Westgarth alleged injustice, caused by maladministration on the part of Clerical Medical, involving financial loss, in that the Scheme was m …
The Rover Group Pension Scheme (K00519)
Mr Clifton alleged injustice, caused by maladministration on the part of Rover and the Trustee, involving financial loss, in that his application for a serious ill-health pension was improperly rejected. MATERIAL FACTS Mr Clifton joined the Sche …
DWP announces recruitment
Pensions Ombudsman Tony King will stand down from his post in late spring 2015. Jane Irvine’s second term as Deputy Ombudsman ends next autumn.
Update: Hearing - 11 December 2014
The hearing scheduled for 11 December 2014 at Doubletree by Hilton Hotel, 2 Bridge Place, London SW1V 1QA.
Notice of oral hearing: January 2015
Part of the Pensions Ombudsman’s investigation of complaints made by Bridge Trustees Ltd against Mr Burrows, Mr Lloyd, Mrs Hirst and Mr Gratrix.
Introduction of secure email facility
We are introducing email encryption. This will enable us to do more work by email but at the same time keep personal information safe.
Notice of oral hearing: February 2015
Part of the Pensions Ombudsman’s investigation of a complaint made by Mrs A Cole against Capita Hartshead.
Notice of oral hearing: February 2015
Part of the Pensions Ombudsman’s investigation of a complaint made by Mrs A Horsnell against The Trustees of the Hewlett-Packard Ltd Retirement Benefits Plan and Equiniti Paymaster.
Ombudsman appointment welcomed
The Minister for Pensions, Steve Webb, has confirmed the appointment of Anthony Arter as Pensions Ombudsman and Pension Protection Fund Ombudsman.
Launch of secure email facility
In January we announced that we were piloting a new email encryption solution. The results from our pilot were positive and, as planned.
New deputy ombudsman appointed
The Minister for Pensions, Steve Webb, has confirmed the appointment of Karen Johnston as Deputy Pensions Ombudsman and Deputy Pension Protection Fund Ombudsman.
Pension liberation update
We have published decisions in two complaints made by Mr Winning against pension providers who had made transfers to the Capita Oak Pension Scheme at his request.
Annual Report 2014-15
The report includes information on our operational and financial performance as well as case studies with examples of investigations carried out during the year.
Redress for Non-Financial Injustice
We have published a factsheet about redress for non-financial injustice, such as distress and inconvenience.