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Police Pension Scheme

Police Pension Scheme complaints concerning whether it was lawful to transfer the provisions of the Police Pension Scheme from the Police Pensions Act 1976 to the Public Service Pensions Act 2013.

Police and firefighters’ pension schemes

Since the Pension Ombudsman’s publication in May 2015 of Mr Milne’s Determination for the Firefighters’ Pension Scheme regarding commutation factors.

High Court ruling on Hughes and Royal London

The High Court issued its judgment on Friday 19 February in the case of Donna-Marie Hughes and Royal London, which was an appeal of my Determination of 30 June 2015.

Police and firefighters' cases – an update

Following the former Pensions Ombudsman’s Determination regarding commutation factors, complaints continue to emerge about the Firefighters’ Pension Scheme and similarly the Police Pension Scheme.

New videos point the way

Wanting to complain about the management of your pension but confused who to go to and what to do?

Applications made quicker and easier

Individuals wanting to bring a complaint to the Pensions Ombudsman can now submit their complaints via an online form on the Pensions Ombudsman Service website.

New approach in published decisions

The Pensions Ombudsman Service has started publishing opinions issued by its adjudicators as well as formal Ombudsman determinations.

Earlier resolution of complaints in the face of increased demand

The Pensions Ombudsman Service today publishes its Annual Report and Accounts for 2015/16.

Our approach in appeals

The Pensions Ombudsman Service is rarely a party to an appeal against one of its own determinations. If permitted by the court, we can be a party to an appeal.

Pensions Ombudsman has a name change

The Pensions Ombudsman Service has changed its name to The Pensions Ombudsman, or TPO when abbreviated.

High Court ruling on Webber and Teachers’ Pensions

The High Court has issued its judgment on 14 October 2016, in the case of Mr Webber and the Department of Education, which was an appeal of a Determination by the Pensions Ombudsman.

Technical Statement on Appeal Ruling

Technical statement on appeal ruling in Butterworth v Police and Crime Commissioner for Greater Manchester (the Commissioner).

Notice of oral hearing: June 2017

The Pensions Ombudsman will be holding a hearing on 22 June 2017 at 10 am at Etc Venues Victoria, One Drummond Gate, Victoria, London SW1V 2QQ.

Notice of oral hearing: February 2018

There will be a hearing on 16 February 2018 at 12pm at The Pensions Ombudsman, 11 Belgrave Road, London SW1V 1RB.

A year of firsts for TPO as its transformation continues

The Pensions Ombudsman (TPO) today publishes its Annual Report and Accounts for 2018/19 that highlights our continuing transformation.

Interim Chief Executive appointed

Simon O’Brien, who is presently the chair of the police ombudsman commission in Ireland (the Garda Síochána Ombudsman Commission), is to become the Pensions Ombudsman Service’s interim Chief Executive.