Mr White’s complaint is that Standard Life’s Pension Sterling One Fund (previously called the Pension Sterling Fund, currently called the Standard Life Money Market Pension Fund – the Fund) was misleadingly promoted as more secure than it was and caused him a f …

Mrs Norwood’s complaint is that My CSP and the Cabinet Office were wrong to originally use her part-time earnings (PTE” in the assessment of her impairment of earnings capacity and subsequently they were also incorrect to suspend her permanent injury benefit (PIB” Sh …

Essentially, there are three parts to Mr Claridge’s complaint against his former employer, the Trust: they delayed the payment of his retirement lump sum; his pension was set up with an incorrect commencement date – 10 February 2012, rather than 10 March 2012; his pensio …

Essentially, Mrs Burrow’s complaint is that she left her job and retired based on an incorrect retirement quotation. She is seeking compensation for lost pension benefits. …

Mrs Tuttle complains that she relied (to her detriment) on an incorrect retirement benefit quotation from the Scheme when she decided to retire aged 54. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld against NHS Pensions because Mrs Tuttle retired early based on the in …

Mr Hardie complains that Scottish Life, have closed off the option to make increased or single contributions, or to transfer in payments. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Scottish Life because they imposed a condition on the terms of the Plan which …

Ms Browne complains that the payment by the Trustees of the lump sum benefit on the death of Mr J Brent (Mr Brent” was unduly delayed, thereby incurring penal charges. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against the Trustees because they ha …

Mr Adams complains that the administrators of his pension scheme, for whom Innovene Trustees Limited are responsible, provided him with an incorrect cash equivalent transfer value, as a result of which he suffered loss in relation to his divorce proceedings. The Pensions Ombudsman’s determination and short reasons The complaint …

Mrs Surti complains that Birmingham City Council, her former employer, and Wolverhampton City Council, the administering authority in respect of the LGPS, failed to take into account her language allowance to determine the pensionable salary used to calculate the benefits available t …

Mr Garford complains about the level of ill health early retirement benefit that he has been awarded from the Scheme. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld against VLS and the Council beca …