Mrs Richards complains about: Teachers’ Pensions in relation to the delay in transferring her benefits to another provider; and the Department for Education in relation to their subsequent handling of the matter. The Pensions Ombudsman’s determination and short reasons The complai …

This case concerns a dispute between the trustees (who are also the beneficiaries) of a small self-administered pension …

Mr Gilbert complains that he has been unable to trace his contracted out benefits accrued from 6 April 1989 to 22 August 1997. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Zurich Assurance Ltd (Zurich) because …

Mr Barrett’s complaint which is against TRW Benefit Administration (UK) the administrators of the Scheme, and the Trustee is that they refused his request for an ill health pension from the Scheme. The Deputy Pensions Ombudsman’s determination and short reasons …

Mr McBride says that Strathclyde has wrongly refused his request for a pension on grounds of ill health. In particular, he disagrees that the alternative employment offered to him was suitable. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should …

Mr Wood complains that the Trustees of the Plan have incorrectly ceased the payment of discretionary increases to his pension. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against the Trustees because they did not reach their decision to c …

Mrs Lam’s complaint against the University is that she understood that she had taken voluntary redundancy which entitled her to take her benefits from the Scheme immediately on an unreduced basis. Mrs Lam says that the Scheme administrator has been incorrectly infor …

Mr A disagrees with the decision to not to award him a Tier 2 pension. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld against NHS Pensions because the decision was not reached in a proper manner. In particular, NHS Pensions failed to take all the relevant evidence into account. DETAILED DETERM …

Miss Bailey has complained that the Trustee incorrectly ceased paying her child’s allowance, which she believes is payable for life. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against the Trustee because it failed to carry out the review of Mi …

Mrs Norman complains that the Trustees and JLT have failed to pay the benefits that were due from her 60th birthday on 22 August 2009, despite numerous telephone calls and emails. Mrs Norman would like he …