Mrs Carter asserts that her eligibility for an attributable widow’s pension has not been properly investigated by the MoD. The Ombudsman’s determination and short reasons The complaint should not be upheld against the MoD. The decision they reached was not perverse or unreasonable. DETAILED DETERMINATION Backgr …

Mrs Benjamin believes that she should have been awarded Permanent Injury Benefit (PIB) as a result of an injury sustained whilst on duty in April 2000. The Ombudsman’s determination and short reasons The complaint cannot be upheld because on review NHSBSA relied on m …

Ms Cooper’s complaint is that DWP (who administer the Scheme for Ms Cooper’s former employer, Royal Parks) and CSPD (the Scheme managers) did not properly consider Ms Cooper’s claim for injury benefit (IB) and in consequence IB has been under …

Mrs Twigg has asserted that: Bridge Trustees: have decided that her annuity is an asset of the Scheme without documentary evidence; and did not comply with the Rules of the Scheme when deciding that increases to …

Mr Robinson complains that the Council refused his request for ill health retirement in December 2004 and have failed to give any explanation of the basis of their decision. The Ombudsman’s de …

Mrs Haines’ complaint against the Council is that: it failed to properly consider her first ill health application; it caused unnecessary delays in dealing with that application causing her to pay unnecessary additional voluntary contributions (AVCs) it failed to inform her of h …

Mr Taaffe’s complaint concerns SPFO’s admitted failure to inform him of certain consequences of re-employment with a Scheme employer. SPFO invites me to direct it to take the appropriate remedial measures. The Ombudsman’s determination and short reasons The complaint should be upheld again …

Mrs Curran’s complaint is that the Trustee should have allocated her a share of her late husband’s lump sum death in service benefit. The Ombudsman’s determination and short reasons The complaint should be upheld against the Trustee because there is inadequate evidence that they …

Mr Goucher complains that his injury benefit commenced on the wrong date. The Ombudsman’s determination and short reasons The complaint should not be upheld; the decision complained about was not perverse. DETAILED DETERMINATION Material Facts Mr Goucher was paid injury benefit on Band 3 (26 …

Mr Thomas disagrees with the Home Office’s decision that his qualifying injury under the Scheme does not appreciably impair his earning capacity. The Ombudsman’s determination and short reasons The complaint cannot be upheld because the Home Office’s decision has been reached reasonably and …