Mr Honeyghan complains that the Trustee has charged the Scheme excessive fees for services which, in some instances, were not necessary. Additionally, Mr Honeyghan claims: 1.1 retirement was not possible until the issue of the costs had been settled and the d …

Mr Bray complains that his application for an incapacity pension from the Scheme has been wrongfully refused. Some of the issues before me might be seen as complaints of maladministration while others can be seen as disputes of fact or law and …

Mr Ralph says that he was misadvised by what was then Wiggins Teape UK PLC regarding his pension arrangements when he was made redundant in 1986 and that he will suffer financial loss on retirement as a result. The Ombudsman’s determination and short reasons The comp …

Mr Simkin claims that Capita PPML and Winterthur Life (jointly referred to as the respondents) caused significant delays in the transfer of cash and other assets from the SIPP to Hargreaves Lansdown. Mr Simkin also claims that neither Capita nor Winterthur Life provided him with an explanation of cha …

Mr Read complains that NHSBSA have wrongly rejected his application for Permanent Injury Benefits (PIB) The Deputy Pensions Ombudsman’s determination and short reasons The complaint should not be upheld against NHSBSA because, although maladministration is identified …

Mr Cornfield is dissatisfied with a delay in transferring the value of a pension plan when he wanted to bring benefits into payment, leading to a fall in fund value. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Windsor Life because: T …

Mr Garthley is dissatisfied at a decision by the Committee not to award him ill-health early retirement benefits. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld because the Committee has not given proper regard to what …

Mr Stewart alleges that Winterthur, in their capacity as the manager of the Scheme, failed to complete the transfer of the Scheme assets to Hargreaves Lansdown Asset Management Ltd (Hargreaves Lansdown) in a timely manner, which resulted in him suffe …

Miss Holmes complains that her application to be considered for ill-health retirement benefits under Regulation 27 of The Local Government Pension Scheme Regulations 1997 (as amended) (the Regulations) has been improperly rejected. The …

Mr Ingram’s complaint is that the wrong rate of Industrial Disablement Benefit (IDB) has been used in assessing and paying his Permanent Injury Benefit (PIB) The Ombudsman’s determination and short reasons The complaint should be upheld because NHSBSA failed to interpret correctly Regulation …