Mr L has complained that Abacus ifa Ltd (Abacus) and Scottish Life caused a delay in him receiving his benefits from the Scheme. The Pensions Ombudsman’s determination and short reasons The complaint should not be uph …

Mrs Wilson says that she was not provided with the correct form in 1995 which meant that she was not provided with, or made aware of, the booklet/leaflets that would have given her information about the Scheme. Because of this, Mrs Wilson bel …

Mr Feltham complains that his application for Temporary Injury Benefit (TIB) was wrongly refused. The Pensions Ombudsman’s determination and short reasons The complaint should not be upheld because neither MoD nor CSP has reached a perverse decision. …

Mrs Parry has complained that she was provided with incorrect information concerning her retirement benefits. She has also complained that she was not properly considered for ill health early retirement. The Ombudsman’s determination and short …

Mr Mould claims that he should have been awarded an ill health early retirement pension under the Scheme and questions how the medical advisers could make an informed decision on the basis of the medical evidence that …

Mrs Khan has complained that pension contributions were deducted from her salary by Mr Lawson and not passed on to the pension provider for investment on her behalf. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Mr Lawson because: there is clear evidence that pension …

Mr Rodgers alleges that Winterthur, in their capacity as the manager of the SIPP, failed to complete the transfer of the SIPP assets to Standard Life Assurance Limited (Standard Life) in a timely manner, which resulted in him suffering a fin …

Ms Winterstein disagrees with Camden’s decision to pay half the lump sum death benefit, payable on the death of her husband, to her sister-in-law. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Camden because it failed to properly exercise its …

Mr Lamb has complained about the delay in providing him with the information he required to draw his benefits. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Mercers be …

Mr Basham’s complaint concerns the Trustees’ decision to stop paying his ill health early retirement pension. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against the Trustees because they reached a perverse decision in suspending Mr Basham’s pension altogether. DETAILED D …