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Local Government Pension Scheme (PO-650)

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Mr Sass has complained that Brighton & Hove City Council have refused him membership of the LGPS. The Pensions Ombudsman’s determination and short reasons The complaint should not be upheld against Brighton & Hove City Council. Mr Sass was an employee for the purposes of the LGPS, but was required to c …

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Hesters Way Neighbourhood Project Scheme (PO-2541)

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Mrs Mahon’s complaint is that HWNP failed to make any pension provision for her during her employment with them and the staff handbook referred to a group personal pension. The Pensions Ombudsman’s determination and short reasons I am unable to deal with the complaint …

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Teachers’ Pension Scheme (PO-695)

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Mr Haynes’ complaints are: that he was not properly enrolled in the Scheme, or any pension scheme, despite the fact that pension contributions were deducted from his pay; about the quality of the records held by Anglia Ruskin in respect of the enrolment and payment records in relation to his membership o …

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Scottish Housing Association Pension Scheme (PO-1866)

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Mr Thomson has complained that the Pensions Trust moved his membership to a scheme with less favourable terms. His pension first accrued annually at 1/60th of final salary, then in 2011 he was moved to career average scheme accruing at 1/120th and then from April 2013 he was moved into a defined contr …

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Integral UK Stakeholder Pension Scheme (PO-875 and PO-878)

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Mrs Selwood’s complaint is in relation to Integral’s handling of her late husband’s application to join the Scheme. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Integral because there was maladministration in that they failed to process Mr …

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Teachers’ Pension Scheme (PO-2886)

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Mr Hargreaves’ complaint is that he was incorrectly informed by his employer that he had been automatically entered into the Scheme in April 2008. They then deducted pension contributions from his pay between April 2008 and July 2012 when it was discovered that he had not actually been entered into the Scheme, having opted-out previously, and thus did not accrue any pension entitlement for that period. Mr Hargreaves asks to be compensated for the loss of pension benefits he says he has suffered.

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Complaint Summary

Ms Mansell has complained that there are inaccuracies in the records held by NHS Pensions as a result of incorrect information provided by Cardiff & Vale University Health Board (Cardiff & Vale UHB) and Cwm Taf Local Health Board (Cwm Taf LHB).

Summary of the Ombudsman’s determination and reasons

The complaint should not be upheld against Cardiff & Vale UHB and Cwm Taf LHB because there is no evidence to prove that their records for Ms Mansell are incorrect.

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The County Tyre (Holdings) Limited Retirement Benefit Scheme (PO-4573)

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Mr Savage has complained that his monthly pension payments from the Scheme were wrongly stopped.

Summary of the Ombudsman’s determination and reasons

The complaint should be upheld against County Tyre because the limited evidence that has been provided in this case shows that Mr Savage was a pensioner Scheme member in receipt of a monthly pension up until November 2013 and that it should have continued to be paid to him after that date.

 

 

 

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Mrs Stewart’s complaint against NHS Pensions is about their decision not to award her Mental Health Officer (MHO) status for parts of her service. She says NHS Pensions’ decision is unfair because she is aware of other staff who have retained their MHO status, despite having the same role as her.

Summary of the Ombudsman’s determination and reasons

The complaint is upheld against NHS Pensions because they failed to provide Mrs Stewart with appropriate information about why some of her MHO applications were declined.

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Armed Forces Pension Scheme 1975 (PO-5358)

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Complaint summary

Mr Turnbull has complained that he has not been granted a pension and lump sum for the period 30 September 1997 to 31 January 1998.

Summary of the Ombudsman’s determination and reasons

The complaint should not be upheld against Veterans UK because Mr Turnbull’s service between 30 September 1997 and 31 January 1998 was not pensionable.

 

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