Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint and no further action is required by City of Bradford and the Council.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr E’s complaint to this office was that the Council did not realise his pension from 55 on grounds of compassion.

Ombudsman’s Determination

Outcome

I do not uphold Dr E’s complaint and no further action is required by the Employer.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Dr E has complained that the figures she was given by the Employer, when making her decision to leave employment through the Employer’s voluntary early pension (VEP) scheme, have not been honoured.

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by WTW.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr N disagrees with WTW that he has no pension entitlement from the Scheme.

Ombudsman’s Determination

Outcome

I do not uphold Mr T’s complaint and no further action is required by HSC Pension Service.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr T disagrees with the decision of HSC Pension Service not to reinstate his mental health officer (MHO) status following a break in service where he continued to work in the field of mental health.

Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint, and no further action is required by BAE or the Trustee.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr E’s complaint against BAE and the Trustee is that when the Scheme was divided into two sections in 2016 he was allocated to the Airbus Section instead of the BAE Section. He considers that this compromises the long-term security of his retirement pension and the contingent widow’s pension under the Scheme.

Ombudsman’s Determination

Outcome

I do not uphold Mrs E’s complaint and no further action is required by the SPPA.

My reasons for reaching this decision are explained in more detail below.

Ombudsman’s Determination

Outcome

Ms S’ complaint against NHSBSA is partly upheld, but there is a part of the complaint I do not agree with. To put matters right for the part that can be upheld, NHSBSA should pay Ms S £1,000 for the distress and inconvenience she has suffered.

My reasons for reaching this decision are explained in more detail below.

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by the Company or the Trustee.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr N says he is entitled to a preserved pension, as he completed five years’ continuous service in the Scheme between March 1975 and July 1980.

Ombudsman’s Determination

Outcome

I do not uphold Mrs L’s complaint and no further action is required by NHS Pensions.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs L’s complaint against NHS Pensions is about her entitlement to Mental Health Officer (MHO) status under the Scheme.

Ombudsman’s Determination

Outcome

I do not uphold Mr S’ complaint and no further action is required by the Trustees.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr S disagrees with the amount of the temporary pension he has received. He has complained that he was required to contact the Scheme administrators before the pension was put into payment. He has also complained that information about temporary pensions has been concealed from members.