Mrs X’s complaint is that Yell and the Trustees have not complied with the directions contained in the Determination of the previous Deputy Ombudsman in relation to her complaint (the 2009 Determination) because they: failed to explain how Yell could reasonably have …

Mrs Wright has complained that, The Council and the Prudential are responsible for a delay in the payment of her last additional voluntary contribution (AVC) into the Scheme, and The Council and the Prudential …

Mr Callaway complains that Safeway and the Trustee have refused to augment his pension as he had requested. The Pensions Ombudsman’s determination and short reasons The complaint should not be upheld against Safeway or the Trustee because the …

Mr Anderson’s complaint is that: The Trustees have failed to comply with the directions contained in the Determination of the Deputy Pensions Ombudsman dated 6 July 2009 in relation to his complaint numbered 72831/1( the 2009 Determination) Yell could not reasonably …

Mr Jaszczyk complains that East Riding of Yorkshire Council (ERYC) his former employer and the administering authority in relation to the Scheme, wrongly turned down his application for early payment of the Scheme benefits on compassionate grounds and also did not deal with it on a timely ba …

Professor Parish claims: that he was not dismissed for reasons relating to his performance and that spurious reasons were given for his dismissal to deny him the enhanced pension to which he would otherwise have been entitled; the decision reached by NICE’s predecess …

Mr Cowey complains that: He received payment of two annuities and pension lump sums late. Windsor Life failed to respond to communications or complaints. Windsor Life have paid incorrect figures; Windsor Life has paid significantly less than he was quoted. The Deputy Ombudsman’s determination and short reasons The c …

Mrs Symons disputes the manner in which the benefit payable under the Fund on the death of her husband Mr M J W Symons was distributed by the Trustee. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should not be upheld because the Trust …

The applicants, who are all trustees and members of the Pentos Forman Small Self Administered Scheme, complain that Mrs N Bakewell failed to properly carry out her duties as a trustee, and that as a result they were d …

Mr Middleton alleges that delays incurred by Seymour Mullens, the Fund adviser, in undertaking administrative tasks relating to the transfer of his share of the Fund assets to another pension arrangement have resulted in a significantly lower amount being transferred …