Mr Cowey complains that: He received payment of two annuities and pension lump sums late. Windsor Life failed to respond to communications or complaints. Windsor Life have paid incorrect figures; Windsor Life has paid significantly less than he was quoted. The Deputy Ombudsman’s determination and short reasons The c …

Mrs Symons disputes the manner in which the benefit payable under the Fund on the death of her husband Mr M J W Symons was distributed by the Trustee. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should not be upheld because the Trust …

The applicants, who are all trustees and members of the Pentos Forman Small Self Administered Scheme, complain that Mrs N Bakewell failed to properly carry out her duties as a trustee, and that as a result they were d …

Mr Middleton alleges that delays incurred by Seymour Mullens, the Fund adviser, in undertaking administrative tasks relating to the transfer of his share of the Fund assets to another pension arrangement have resulted in a significantly lower amount being transferred …

Mr Pollard has complained about a delay in receiving benefits from the Scheme. The Deputy Pe …

Mr Speed complains, as a member, that two of his fellow trustees, Messrs Burrell and Salter, are preventing him from receiving his full retirement benefits from the Scheme by refusing to accept the Rules of the Scheme a …

Mrs Hopwood says that Windsor Life failed to make an annual income drawdown payment from the Plan in November 2008, and again failed to make the payment when she requested them to in February 2009. This impacted on the payment of her Open Mar …

Mr Toplisek complains that Cooper Safety Limited, the employer in relation to the Scheme, and Abbey Life, the administrator in relation to the …

Mr McLeish complains that his pension has been underpaid since he retired. The Deputy Pensions Ombudsman’s determination and short reasons Mr McLeish’s complaint should not be upheld, as it is outside my jurisdiction …

Mrs Black’s complaint is that she disagrees with TP’s decision to recover an overpayment of her ill-health pension following a return to teaching in September 2003. She says that: CCC were fully aware of her physical and emotional situation and did not exercise suffi …