Ombudsman’s Determination

Outcome

Ombudsman’s Determination

Outcome

Mrs N’s complaint is partly upheld. I do not find that Aviva or the Trustee need to take any further action at present.

Ombudsman’s Determination

Outcome

Mr N’s complaint is partly upheld. To put matters right, Aviva shall follow the actions set out in the section, “Directions”.

Ombudsman’s Determination

Outcome

I do not uphold Ms N’s complaint and no further action is required by Prudential.

Ombudsman’s Determination

Outcome

Ombudsman’s Determination

Outcome

Ms Powell complains of maladministration by Alliance Trust, in that they caused an undue delay in transferring funds to her new pension arrangement. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should not be u …

Ms S complains that the Trustees of the Scheme provided incorrect or incomplete information about the Scheme to the Court prior to a Pension Sharing Order being made; and made an inappropriate payment, which reduced the value of the Scheme and would give rise to a tax charge. The Pensions Ombudsman’s determination a …

Hornbuckle Mitchell Trustees Ltd and Baillie Hutchison, the trustees of the. SIPP, and Hornbuckle Mitchell Group Ltd, the administrators, failed to put into effect a pension sharing order. The Deputy Pensions Ombudsman’s determination and short reasons …

Mrs Culverwell complains about the manner in which TP have implemented her Pension Sharing Order (PSO) In particular, that her former husband was permitted to take his benefits from the Scheme despite having given an undertaking to the court that he would not draw his pension before the PSO …