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Decisions

Results: 6596 decisions found

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  • Canada Life Lifetime Annuity (CAS-32284-M7X0)
    Complainant: Mrs T
    Respondent: Canada Life Limited
    Outcome: Not upheld
    Complaint Topic: Misquote/misinformation
    Ref: CAS-32284-M7X0
    Date:
  • Eleven Property Pension Scheme (PO-27485)
    Complainant: Mr S
    Respondent: 1. Brambles Administration Limited
    2. Eleven Property Limited
    Outcome: Partly upheld
    Complaint Topic: Pension liberation
    Ref: PO-27485
    Date:
  • Local Government Pension Scheme (PO-15296)
    Complainant: Mr R
    Respondent: Folkestone & Hythe District Council
    Outcome: Upheld
    Complaint Topic: Ill Health
    Ref: PO-15296
    Date:
  • Aon Retirement Plan (CAS-38952-L5P6)
    Complainant: Mrs E
    Respondent: Aon UK Trustees Limited
    Outcome: Not upheld
    Complaint Topic: Administration
    Ref: CAS-38952-L5P6
    Date:
  • Aegon Section 32 buy-out plan (CAS-30344-V3B5)
    Complainant: Mr G
    Respondent: Aegon (Scottish Equitable plc) (Aegon)
    Outcome: Not upheld
    Complaint Topic: Interpretation of scheme rules/policy terms
    Ref: CAS-30344-V3B5
    Date:
  • NHS Pension Scheme (CAS-29735-R1K9)
    Complainant: Dr O
    Respondent: NHS Business Services Authority (NHS BSA)
    Outcome: Not upheld
    Complaint Topic: Administration
    Ref: CAS-29735-R1K9
    Date:
  • Honeywell UK Pension Scheme (PO-26272)
    Complainant: Mr S
    Respondent: The Trustee of the Honeywell UK Pension Scheme (the Trustee)
    Willis Towers Watson (WTW)
    Honeywell UK Ltd (Honeywell)
    Novar Limited (formerly Novar Plc) (Novar)
    Outcome: Partly upheld
    Complaint Topic: Other
    Ref: PO-26272
    Date:
  • HSBC Bank (UK) Pension Scheme (PO-23337)
    Complainant: Ms R
    Respondent: HSBC Bank Pension Trust (UK) Limited (the Trustee)
    Willis Towers Watson (WTW)
    Outcome: Not upheld
    Complaint Topic: Death benefits
    Ref: PO-23337
    Date:
  • Teachers' Pension Scheme (PO-21882)
    Complainant: Mr N
    Respondent: Teachers' Pensions
    Outcome: Not upheld
    Complaint Topic: Benefits: overpayment (recovery of)
    Ref: PO-21882
    Date:
  • Teachers' Pension Scheme (PO-24631)
    Complainant: Mrs R
    Respondent: Teachers' Pensions, North Yorkshire County Council
    Outcome: Partly upheld
    Complaint Topic: Benefits: overpayment (recovery of)
    Ref: PO-24631
    Date:
  • James Hay SIPP (PO-29616)
    Complainant: Mr D
    Respondent: James Hay Partnership
    Outcome: Not upheld
    Complaint Topic: Charges/fees
    Ref: PO-29616
    Date:
  • Arup UK Pension Scheme (PO-20210)
    Complainant: Mr R
    Respondent: The Trustee of the Scheme
    Outcome: Not upheld
    Complaint Topic: Interpretation of scheme rules/policy terms
    Ref: PO-20210
    Date: