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Decisions

Results: 6279 decisions found

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  • Teachers’ Pension Scheme (CAS-26661-R4X7)
    Complainant: Mrs L
    Respondent: Teachers' Pensions
    Outcome: Partly upheld
    Complaint Topic: Benefits: overpayment (recovery of)
    Ref: CAS-26661-R4X7
    Date:
  • London International Group UK Pension Scheme (CAS-65758-J8Q0)
    Complainant: Mrs R
    Respondent: Reckitt Benckiser Health Care UK Ltd

    Capital Cranfield Trustees Limited

    Mercer Limited
    Outcome: Not upheld
    Complaint Topic: Death benefits
    Ref: CAS-65758-J8Q0
    Date:
  • Local Government Pension Scheme (CAS-92951-R9J2)
    Complainant: Mr N
    Respondent: West Midlands Pension Fund
    Outcome: Not upheld
    Complaint Topic: Benefits: refusal/failure to pay or late payment
    Ref: CAS-92951-R9J2
    Date:
  • Bic UK Pension Scheme (CAS-55100-G3W9)
    Complainant: Mr E
    Respondent: Trustees of the Bic UK Pension Scheme
    Outcome: Partly upheld
    Complaint Topic: Benefits: overpayment (recovery of)
    Ref: CAS-55100-G3W9
    Date:
  • Policy 0899 (CAS-45703-Z2G6)
    Complainant: Mrs Y
    Respondent: Utmost Life and Pensions Limited
    Outcome: Not upheld
    Complaint Topic: Death benefits
    Ref: CAS-45703-Z2G6
    Date:
  • Railways Pension Scheme (CAS-72334-R9J9)
    Complainant: Mr B
    Respondent: The Railways Pension Trustee Company Limited
    Railpen (formerly RPMI Limited)
    Outcome: Not upheld
    Complaint Topic: Failure to provide information/act on instructions
    Ref: CAS-72334-R9J9
    Date:
  • Scottish Friendly Assurance Society Personal Pension Policy (CAS-90770-L3S2)
    Complainant: Ms D
    Respondent: Scottish Friendly Assurance Society Limited
    Outcome: Upheld
    Complaint Topic: Transfers: general
    Ref: CAS-90770-L3S2
    Date:
  • Royal London Pension Plan (CAS-67051-J3Z1)
    Complainant: Ms S
    Respondent: Royal London
    Outcome: Not upheld
    Complaint Topic: Death benefits
    Ref: CAS-67051-J3Z1
    Date:
  • NEST (CAS-104011-B0F5)
    Complainant: Miss S
    Respondent: Dapa Coffee Formby Ltd
    Outcome: Upheld
    Complaint Topic: Contributions: failure to pay into scheme
    Ref: CAS-104011-B0F5
    Date:
  • Aegon UK (CAS-79272-B1B3)
    Complainant: Mr R
    Respondent: Aegon UK
    Outcome: Not upheld
    Complaint Topic: Transfers: general
    Ref: CAS-79272-B1B3
    Date:
  • Ford Salaried Contributory Pension Fund (CAS-57216-C1M4)
    Complainant: Mrs E
    Respondent: Ford Pension Fund Trustees Limited (the Trustee)

    Mercer Limited (Mercer)
    Outcome: Not upheld
    Complaint Topic: Administration
    Ref: CAS-57216-C1M4
    Date:
  • Aviva Staff Pension Scheme (CAS-53529-P0Z6)
    Complainant: Mr R
    Respondent: Aviva Staff Pension Trustee Limited (the Trustee)

    XPS Administration (XPS)
    Outcome: Not upheld
    Complaint Topic: Misquote/misinformation
    Ref: CAS-53529-P0Z6
    Date: