Mrs O’Donnell’s. complaint is that: she disagrees with the decision of the Trustee not to backdate her ill health retirement (IHR) pension to the date her initial request was made on 30 October 2004; and JLT caused delays during the applicati …

Dr Robertson-Steel is complaining about NHS Pensions, the administrators of the Scheme, because he was informed in April 2009 that his benefits had been overstated since 1992. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against NHS Pensions because they provided Dr Roberts …

Mr Mainwood says that there was a delay in transferring the value of his Aegon Personal Pension Plan to an Ascentric SIPP and that as a result the transfer value purch …

Mrs Taylor-Colclough disagrees with the Council’s decision not to award her ill-health retirement benefits. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against the Council because it is unclear whether future treatment opti …

TP and DfE have withdrawn Mrs Few’s pension and now asking her to repay approximately £60,000 in overpaid pension. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld against TP because they allowed the overpayment to build when they had sufficient …

Mrs McKinney complains that she has been inadequately compensated for her widow’s pension being underpaid from 1991, when she started to receive it, until she was told of the underpayment in 2008. The Deputy Pensions Ombudsman’s determination and short reasons The co …

Mrs Richards has complained that she has not been granted ill health retirement. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against the Trustee because there were flaws in the approach taken by their …

Mrs Cooper complains that: She was improperly refused an ill health pension on several occasions; When it was eventually granted, the pension commenced from the wrong date; She suffered distress and inconvenience. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against West Yo …

Mr Hall’s complaint about Norfolk County Council, managers of the Scheme, is that she should have been treated as having retired due to being permanently incapable of work and thus entitled to receive enhanced benefits. The Deputy Pensions Ombudsman’s determination and short reasons The comp …

Miss Lawley complains about the level of ill health early retirement benefit that she has been awarded from the Scheme. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld ag …