Mr Anderson’s complaint against the Trustees and BCH is that they have changed the indexation of pension accrued on or after 6 April 1997 from the Retail Price Index (RPI) to the Consumer Price Index (CPI) …

Mr Harley has made a complaint against Trustee Mr Anthony Singleton. He says that Mr Singleton failed to co-operate with requests to sign a claim form, which would have allowed him to purchase a Legal & General annuity, via Zurich. And as a result of Mr Singleton’s …

Mr Smith has complained that his entitlement under the Scheme has been lost. …

Mr Wray complains about Coast & Country’s decision not to increase his Tier 3 ill-health pension following a review of his case. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Coast & Country because they failed to make enqui …

Mr J Hawkins and his brothers (the Applicants) complain that Friends Life, the administrators and Trustees of the Plan, are seeking to recover payments that were made to them after the death of their father Mr Melvyn Hawkins. The Pensions Ombudsman’s determination and short reasons The …

Miss Harrison complains that Mr and Mrs Harrison as fellow trustees have failed to conclude the transfer of her entitlement from the Marsten Trust SSAS. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be uphe …

Mrs Selwood’s complaint is in relation to Integral’s handling of her late husband’s application to join the Scheme. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Integral because there was maladministration in that they failed to process Mr …

Mrs Lowe complains that NHS Pensions have not awarded her a tier 2 ill health pension. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against NHS Pensions because they incorrectly applied the criteria – in particular by deferring a decision concerning the effectiveness of future treatment rather tha …

Mr A’s complaint concerns the review of his injury benefit carried out in 2012. He has complained that the review was not carried out in accordance with the relevant regulations. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be uph …

Mr Gregory complains that when he transferred from the Mott MacDonald Defined Contribution Plan (MM DC Plan) to the Mott MacDonald GPP, Friends Life failed to explain that his transfer value would be invested in accordance with his ongoing monthly contributions and would not replicate his existing underlying investmen …