Mr A disagrees with the decision to not to award him a Tier 2 pension. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld against NHS Pensions because the decision was not reached in a proper manner. In particular, NHS Pensions failed to take all the relevant evidence into account. DETAILED DETERM …

Miss Bailey has complained that the Trustee incorrectly ceased paying her child’s allowance, which she believes is payable for life. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against the Trustee because it failed to carry out the review of Mi …

Mrs Norman complains that the Trustees and JLT have failed to pay the benefits that were due from her 60th birthday on 22 August 2009, despite numerous telephone calls and emails. Mrs Norman would like he …

Mrs Wallace complains that AstraZeneca, her former employer, and the Trustee rejected her application for an ill health early retirement pension. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against both respondents …

Mrs Climie-Somers disagrees with the decision not to award her Tier 1 benefits on her retirement on the grounds of ill health. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Suffolk County Council because they failed to make a determination under Regulation …

Mrs McGahan’s complaint against the Scheme Trustees and Southend Care Limited, her employer is that: They failed to respond to several of her letters requesting information about her Scheme benefits. Th …

Mr Willeringhaus’ complaint centres on the level of charges that Aegon are levying, which he believes are incorrect and contrary to the policy terms. The Deputy Pensions Ombudsman’s determination and short reasons The complaint against the majority of the …

Mrs Adams has complained that North Somerset Council (the Council” should have awarded her unreduced benefits on early release of her retirement benefits. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld against the Council because they have not pr …

Mr Hall complains about the way in which his application for early payment of his preserved benefits on the grounds of ill health has been handled and the manner in which the rules of the scheme have been applied in his case. The Pensions Ombudsman’s determin …

Mr Lillie complains that a payment made to him, supposedly in compliance with a previous direction from me, has been wrongly paid in a manner which has caused him a tax liability. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against the Cabinet Office …