Mr Hearn complains that Standard Life failed to invest certain assets of the SIPP in the fund that he had intended. He says that they switched the investment from the Sterling Liquidity Fund to the Sterling Liquidity Plus Fund. The Pensions Ombudsman’s determination and short reasons Standar …

Mr Crake complains that he has suffered injustice caused by maladministration, in that NHS Pensions (or its administrators) provided him with misinformation about his annual earnings margin, that he entered into commitments in reliance on this misinformation, and that the redress he has been given is inadequate. The …

Mr Wallace complains that Unisys Ltd refuses to adhere to the early retirement terms promised to him when he was made redundant. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Unisys Ltd to the extent that it ma …

Mr Bore complains that: He was given incorrect estimates of the pension and lump sum benefits which were due to him. He has as a result suffered both financial injustice, arising from decisions he took in reliance on the misinformation, and n …

Mrs Ford complains that she decided to reduce her working hours after being provided with incorrect benefit statements. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be partly upheld against the West Midlands Pension Fund as it …

Surviving partners of Luckin & Sheldrake (see paragraph 4 below) In this document CAESS is used to refer to the Chartered Accountants Employees Superannuation Scheme, Bridge is used to re

NHS Pensions and the Hillingdon Hospital NHS Trust (the Trust) provided Mr Corentin with incorrect information about his retirement benefits on more than one occasion, which he relied on when deciding to retire. The Deputy Pensions Ombudsman’ …

Mr Harris and Mr Hancock complain that Calder and the Trustees failed to take into account Subsistence Payments in their final pensionable earnings for the purposes of calculating their retirement benefits. The Pensio…

Mr Musgrave’s complaint is that: At the time of his medical discharge from the RAF he was entitled, in addition to his AFPS 05 pension, to a Service Attributable Pension (SAP) of £10,255 per annum under the AFPS 75; The MOD has wrongly denied …

Dr Racz’s complaint which is against the Trustees and NPHC is that he was given incorrect advice on how to complete the investment decision fo …