Mrs C complains that due to the mismanagement of her case she has been refused medical retirement and Permanent Injury Benefit. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be …

Mrs Bull complains that Marks & Spencer Pension Trust Ltd (the Trustee) provided her with incorrect retirement quotations and she made decisions based upon these. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld against the Trustee to the extent that in …

Mr Taylor complains about Alliance Trust because The charges levied are unfair; and They have failed to deal with matters satisfactorily The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be partially upheld against Alliance Trust because there have been some admini …

Ms Burgess’ complaint against Capita, MyCSP and the Cabinet Office is that she was not told that she needed to claim a refund of her Widower’s Pension Scheme (WPS) contributions within a year of her pension coming into payment in order to …

Mr A’s complaint against the Trustees of the Scheme is that they have adopted annual increases based on the Consumer Price Index (CPI) instead of the Retail Price Index (RPI) Literature provided to him at the time of accepting a comp …

Mrs Tapper’s complaint about her employer, Walsall Council, and the Pension Scheme’s administering authority, Wolverhampton City Council, is that they refused to award Tier 2 pension benefits from 1 April 2011. The Deputy Pensions Ombudsman’s determination and short reasons The complain …

Mr Lupton complains that he was forced to transfer his funds under the Plan to a new investment platform with insufficient time to seek advice or transfer out of the Plan to a scheme of his own choice. He says the transition of investments has resulted in a f …

Mrs Gibson says that the Council provided her with incorrect information about her early retirement pension, based on which she decided to accept redundancy. She says that she would not have accepted redundancy otherwise. The Deputy Pensions Ombudsman’s determination and shor …

Mrs Webster complains that the Council is reclaiming £3,492.24 following an overpayment of her pension over a five year period, (her GMP had been included twice) Mrs Webster is of the view that she should not have to repay any of the overpaid pension, …

Mrs Krzywacka complains that NHS Pensions have refused to award her an ill health early retirement pension. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld against NHS Pensions to the extent that they caused her some distress and inconvenience as a consequence of mistak …