Mrs Irvine’s complaint against the HSC Pension Service, the administrators of the Scheme, is that they are seeking to recover an overpayment of pension benefits from her. The Pensions Ombudsman’s determination and short reasons The complaint can only be upheld to the extent that the HSC Pension Service …

Mrs Venables complains that the Trustee of the Scheme failed to make her aware that a deduction would be applied to her pension when she reached the state retirement age. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Marks and Spencer Pension …

Mrs Brown complains that Marks & Spencer Pension Trust Ltd (the Trustee) has applied the state pension deduction from age 60 in 2018 and not from April 2023 as previously notified to her. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be partly upheld against …

Mrs C complains that due to the mismanagement of her case she has been refused medical retirement and Permanent Injury Benefit. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be …

Mrs Bull complains that Marks & Spencer Pension Trust Ltd (the Trustee) provided her with incorrect retirement quotations and she made decisions based upon these. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld against the Trustee to the extent that in …

Mr Taylor complains about Alliance Trust because The charges levied are unfair; and They have failed to deal with matters satisfactorily The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be partially upheld against Alliance Trust because there have been some admini …

Ms Burgess’ complaint against Capita, MyCSP and the Cabinet Office is that she was not told that she needed to claim a refund of her Widower’s Pension Scheme (WPS) contributions within a year of her pension coming into payment in order to …

Mr A’s complaint against the Trustees of the Scheme is that they have adopted annual increases based on the Consumer Price Index (CPI) instead of the Retail Price Index (RPI) Literature provided to him at the time of accepting a comp …

Mrs Tapper’s complaint about her employer, Walsall Council, and the Pension Scheme’s administering authority, Wolverhampton City Council, is that they refused to award Tier 2 pension benefits from 1 April 2011. The Deputy Pensions Ombudsman’s determination and short reasons The complain …

Mr Lupton complains that he was forced to transfer his funds under the Plan to a new investment platform with insufficient time to seek advice or transfer out of the Plan to a scheme of his own choice. He says the transition of investments has resulted in a f …