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Norwich Union Personal Pension (N00765)

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Mr Hutchins says that NU acted with maladministration by taking an undue length of time to provide policy information, including the fund value, to his independent financial adviser (IFA) This, therefore, delayed a transfer to Prudential in accordance with his selected open market optio …

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The Equitable Life Assurance Society (N00324)

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Mr & Mrs Shuttleworth complained of losses resulting from delays on the part of Equitable Life in paying transfer values in respect of their three policies to their new pension provider. Some of the issues before me might be seen as complaints of maladministration while others can be seen as disputes of fact o …

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Group 4 Pension Scheme (M00890)

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Mr Lawson submits that the decision by the Trustees of the Group 4 Pension Scheme to refuse him ill health benefits was perverse and misguided. He seeks a review of his application for ill health benefits. Some of the issues before me might be seen as complaints of maladministration while …

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Norwich Union Group Persoanal Pension Plan – ICT Communications Limited
(M01138 & N00288)

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Mr Rawling says that ICT failed to pay all of the premiums due to his policy within the Scheme. Some of the issues before me might be seen as complaints of maladministration while others can be seen as disputes of fact or law and indeed, some may be both. I have jurisdic …

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Masterguide Limited Pension Scheme (M01028)

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Mr Clay says that the Trustee and Abbey Life failed to pay his normal retirement benefits from the Scheme when due. Some of the issues before me might be seen as complaints of maladministration while others can be seen as disputes of fact or l …

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BETEC Retirement Benefits Plan (M00101)

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The complaint has been made by Mr Derek Whitehead, Mr Robert Bracey-Wright and Pitmans Trustees Limited, the Trustees of the BETEC Retirement Benefits Plan against Roxspur Pension …

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Dr Qureshi contends that he did not receive a refund of his pension contributions for the period 15 May 1965 to 24 May 1969 and says that he should now have that refund with interest for late payment or the pension equivalent of it: the Agency say a full refund was made. Some of the issue …

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Wexas International Executive Pension Scheme (M01101)

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Mr Beeching complained of serious delays on the part of Equitable Life in dealing with his request to transfer his benefits out of the Scheme. He said that this caused him considerable financial loss. Some of the issues before me might be seen as complaints …

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Nortel Networks UK Pension Plan (M00169)

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Mr Lewis’ application arises out of an agreement made in 1989 between him and his employer, which provided that his employer would adjust his pension to produce a pension equivalent to the Inland Revenue (IR) maximum pension …

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Principal Civil Service Pension Scheme (N00105)

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Mr McCabe is aggrieved that he has not been awarded an injury benefit under PCSPS Rule 11.3(i) and contends that the decision was made by the wrong person. Some of the issues before me might be seen as complaints of maladministration while others can be seen as disputes of fact or law and indee …

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