Ms Walton complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. Ms Walton states that the sales representative did not inform her that she could purchase past added years (P …

Mrs Flint Cahan complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. Some of the issues before me might be seen as complaints of maladministration while others can be seen as disp …

Mrs Wynne complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. Mrs Wynne states that the sales representative did not inform her that she could purchase past added years (PAY) in the Te …

Mr Green says that the Trustees and the Employer have wrongly refused to pay him the full unreduced early retirement pension that he is entitled to under the Scheme and that they have unreasonably delayed in payin …

Mr Bassett sought to transfer his funds from the Plan to Norwich Union. The transfer forms that he completed were sent by Norwich Union to Pearl within the expiry date which Pearl had given in quotation, but Pearl say they did not receive them until after the expiry date. The expiry date was 25 …

Mr Keen says that he was given incorrect information as to the amount of his deferred pension. The Trustees admit this but dispute that Mr Keen has suffered any financial loss in consequence. Mr Keen also says that he ought to have been offered an immediate pension on his redundancy. The Trustees disagr …

Mr Rodericks complains that Equitable have failed to provide satisfactory answers to the following questions he has posed about the Policy: Why was the policy value as at 31 December 2000 quoted as £34,341.10 on one annual stateme …

Mr Hutchison claims that: his normal retirement date (NRD) unde …

Dr Dryden complains that two of Prudential’s sales representative improperly persuaded him to pay additional voluntary contributions (AVCs) to Prudential. Dr Dryden also alleges that they did not inform him that he could purchase past added years (PAY) in t …

Mrs Swan complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. Mrs Swan also alleges the sales representative specifically advised against the alternative option of purchasin …