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Decisions

Results: 6601 decisions found

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  • Aviva Staff Pension Scheme (PO-25673)
    Complainant: Mr T
    Respondent: Trustees of the Aviva Staff Pension Scheme
    Outcome: Upheld
    Complaint Topic: Misquote/misinformation
    Ref: PO-25673
    Date:
  • Lloyds Bank Pension Scheme No 2 (PO-16883)
    Complainant: Mr G
    Respondent: 1. Lloyds Banking Group Pensions Trustees Limited
    2. Lloyds Bank Plc
    3. Willis Towers Watson
    Outcome: Partly upheld
    Complaint Topic: Benefits: incorrect calculation
    Ref: PO-16883
    Date:
  • Mars Associates Retirement Plan (PO-28373)
    Complainant: Mr S
    Respondent: 1. Aon Hewitt Ltd
    2. Mars Wrigley Confectionery UK Ltd
    Outcome: Partly upheld
    Complaint Topic: Misquote/misinformation
    Ref: PO-28373
    Date:
  • Collective Retirement Account (PO-27261)
    Complainant: Mr D
    Respondent: Old Mutual Wealth Life and Pensions Limited
    Outcome: Partly upheld
    Complaint Topic: Administration
    Ref: PO-27261
    Date:
  • HSBC (UK) Pension Scheme (PO-21111)
    Complainant: Mr D
    Respondent: Willis Towers Watson
    Outcome: Partly upheld
    Complaint Topic: Misquote/misinformation
    Ref: PO-21111
    Date:
  • Universities Superannuation Scheme (PO-13912)
    Complainant: The Estate of the late Mr H
    Respondent: 1. Universities Superannuation Scheme Limited
    2. University of Stirling
    Outcome: Not upheld
    Complaint Topic: Death benefits
    Ref: PO-13912
    Date:
  • Thales UK Pension Scheme (TOPS section) (PO-16892)
    Complainant: Mr R
    Respondent: 1. Thales Pension Trustees Limited
    2. Thales UK Limited
    Outcome: Upheld
    Complaint Topic: CPI: switch to
    Ref: PO-16892
    Date:
  • NHS Pensions Scheme (PO-20376)
    Complainant: Dr E
    Respondent: NHS Business Services Authority
    Outcome: Partly upheld
    Complaint Topic: Misquote/misinformation
    Ref: PO-20376
    Date:
  • HSBC Bank (UK) Pension Scheme (PO-23025)
    Complainant: Mrs K
    Respondent: 1. HSBC
    2. HSBC Actuaries and Consultants Ltd
    3. HSBC Pension Trust (UK) Ltd
    Outcome: Partly upheld
    Complaint Topic: Misquote/misinformation
    Ref: PO-23025
    Date:
  • Lloyds Your Tomorrow Pension Scheme (PO-22040)
    Complainant: Mrs R
    Respondent: 1. Willis Towers Watson
    2. The Trustees of the Lloyds Your Tomorrow Pension Scheme
    Outcome: Not upheld
    Complaint Topic: Misquote/misinformation
    Ref: PO-22040
    Date:
  • Royal Bank of Scotland Group Pension Fund (PO-21579)
    Complainant: Mr R
    Respondent: 1. RBS Pension Trustee Limited
    2. RBS Pension Services
    3. Willis Towers Watson
    Outcome: Not upheld
    Complaint Topic: Transfers: general
    Ref: PO-21579
    Date:
  • The Royal Bank of Scotland Group Pension Fund (PO-27645)
    Complainant: Mrs F
    Respondent: The Royal Bank of Scotland Pension Trustee Limited
    Outcome: Not upheld
    Complaint Topic: Transfers: general
    Ref: PO-27645
    Date: