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Decisions

Results: 6566 decisions found

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  • Prudential Retirement Account (PO-28558)
    Complainant: Mr Y
    Respondent: Prudential
    Outcome: Partly upheld
    Complaint Topic: Transfers: general
    Ref: PO-28558
    Date:
  • Armed Forces Pension Scheme (PO-21679)
    Complainant: Mrs D
    Respondent: Equiniti Paymaster
    Veterans UK
    Outcome: Partly upheld
    Complaint Topic: Benefits: overpayment (recovery of)
    Ref: PO-21679
    Date:
  • Santander (UK) Group Pension Scheme (CAS-32468-H7M3)
    Complainant: Mr S
    Respondent: JLT Benefit Solutions Ltd
    Trustees of the Santander (UK) Group Pension Scheme
    Outcome: Partly upheld
    Complaint Topic: Fund switches
    Ref: CAS-32468-H7M3
    Date:
  • Hudson Global Resources Limited GPP (PO-40022)
    Complainant: Ms N
    Respondent: Aegon
    Outcome: Not upheld
    Complaint Topic: Death benefits
    Ref: PO-40022
    Date:
  • Sainsbury's Pension Scheme (PO-25327)
    Complainant: Mr E
    Respondent: J Sainsbury Pension Scheme Trustees Ltd
    Outcome: Not upheld
    Complaint Topic: Death benefits
    Ref: PO-25327
    Date:
  • British Steel Pension Scheme (PO-22018)
    Complainant: Mr S
    Respondent: 1. The Trustee of the BSPS
    2. B.S. Pension Fund Trustee Limited
    Outcome: Not upheld
    Complaint Topic: Administration
    Ref: PO-22018
    Date:
  • Canada Life Lifetime Annuity (CAS-32284-M7X0)
    Complainant: Mrs T
    Respondent: Canada Life Limited
    Outcome: Not upheld
    Complaint Topic: Misquote/misinformation
    Ref: CAS-32284-M7X0
    Date:
  • Eleven Property Pension Scheme (PO-27485)
    Complainant: Mr S
    Respondent: 1. Brambles Administration Limited
    2. Eleven Property Limited
    Outcome: Partly upheld
    Complaint Topic: Pension liberation
    Ref: PO-27485
    Date:
  • Local Government Pension Scheme (PO-15296)
    Complainant: Mr R
    Respondent: Folkestone & Hythe District Council
    Outcome: Upheld
    Complaint Topic: Ill Health
    Ref: PO-15296
    Date:
  • Aon Retirement Plan (CAS-38952-L5P6)
    Complainant: Mrs E
    Respondent: Aon UK Trustees Limited
    Outcome: Not upheld
    Complaint Topic: Administration
    Ref: CAS-38952-L5P6
    Date:
  • Aegon Section 32 buy-out plan (CAS-30344-V3B5)
    Complainant: Mr G
    Respondent: Aegon (Scottish Equitable plc) (Aegon)
    Outcome: Not upheld
    Complaint Topic: Interpretation of scheme rules/policy terms
    Ref: CAS-30344-V3B5
    Date:
  • NHS Pension Scheme (CAS-29735-R1K9)
    Complainant: Dr O
    Respondent: NHS Business Services Authority (NHS BSA)
    Outcome: Not upheld
    Complaint Topic: Administration
    Ref: CAS-29735-R1K9
    Date: