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Decisions

Results: 6596 decisions found

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  • LF Stakeholder Pension Scheme (PO-28593)
    Complainant: The Estate of Mr D
    Respondent: Link Fund Solutions Limited
    Outcome: Upheld
    Complaint Topic: Death benefits
    Ref: PO-28593
    Date:
  • The Rank Group Stakeholder Pension Plan (CAS-32137-P2F8)
    Complainant: Mrs S
    Respondent: Zurich Assurance Ltd
    Outcome: Not upheld
    Complaint Topic: Death benefits
    Ref: CAS-32137-P2F8
    Date:
  • Hoover (1987) Pension Scheme (PO-23251)
    Complainant: Mr N
    Respondent: 1. The Hoover Trust Fund (1987) Limited Trustees Limited
    2. Hoover Limited
    Outcome: Not upheld
    Complaint Topic: Post retirement increases (escalation): general
    Ref: PO-25321
    Date:
  • The Local Government Pension Scheme (PO-25042)
    Complainant: Mrs S
    Respondent: Essex County Council Pension Fund
    Outcome: Not upheld
    Complaint Topic: Benefits: incorrect calculation
    Ref: PO-25042
    Date:
  • Aviva Staff Pension Scheme (PO-28018)
    Complainant: Mr H
    Respondent: Trustees of the Aviva Staff Pension Schemes
    Outcome: Not upheld
    Complaint Topic: Misquote/misinformation
    Ref: PO-28018
    Date:
  • Old British Steel Pension Scheme (PO-26022)
    Complainant: Mr T
    Respondent: Open Trustees Limited
    Outcome: Not upheld
    Complaint Topic: Transfers: general
    Ref: PO-26022
    Date:
  • NHS Pension Scheme (PO-20704)
    Complainant: Mrs E
    Respondent: 1. NHS Business Services Authority
    2. Department of Health & Social Care
    Outcome: Partly upheld
    Complaint Topic: Benefits: overpayment (recovery of)
    Ref: PO-20704
    Date:
  • NHS Pension Scheme (PO-25219)
    Complainant: Miss K
    Respondent: Countess of Chester Hospital
    Outcome: Partly upheld
    Complaint Topic: Misquote/misinformation
    Ref: PO-25219
    Date:
  • Firefighters’ Pension Scheme (PO-15168 and PO-15171)
    Complainant: Mr H and Mr N (the Applicants)
    Respondent: 1. Rhondda Cynon Taff
    2. South Wales Fire & Rescue Service
    Outcome: Upheld
    Complaint Topic: Failure to provide information/act on instructions
    Ref: PO-15168 and PO-15171
    Date:
  • DCWW Pension Scheme – MIS Section (PO-21816)
    Complainant: Mr N
    Respondent: 1. Welsh Water Pension Trustee Limited
    2. Dŵr Cymru
    Outcome: Not upheld
    Complaint Topic: Post retirement increases (escalation): RPI/CPI
    Ref: PO-21816
    Date:
  • Standard Life Stakeholder Pension Plan (PO-26700)
    Complainant: Mr S
    Respondent: Standard Life Assurance Limited
    Outcome: Not upheld
    Complaint Topic: Pension liberation
    Ref: PO-26700
    Date:
  • Scottish Widows Retirement Account (CAS-29911-Q5G4)
    Complainant: Mr E
    Respondent: Scottish Widows
    Outcome: Not upheld
    Complaint Topic: Misquote/misinformation
    Ref: CAS-29911-Q5G4
    Date: